iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice,
People Management and Leadership:
Manage and scale the application support team through hiring and retaining top talent
Provide guidance and direction to the team
Advocate for personal
Main Duties and Responsibilities
Working within an IT Support Service Desk environment
Answering all inbound calls via the contact centre
Provide 1st-line telephonic IT support to global use
JOB DESCRIPTION
Risk Management
Implement the Enterprise Risk Management Framework
Facilitate risk management and overall compliance activities from planning to operations
Provide i
RESPONSIBILITIES
The Senior Manager: Data and Privacy Compliance will be accountable to achieve the following objectives:
Monitor MTN Group’s Data and Privacy Compliance agenda and dire
JOB DESCRIPTION
Mission/ Core purpose of the Job
Working closely with the MTN Executive Leadership Team and the Opco CEOs, the Executive: Group 1. Mission/ Core purpose of the Job To ow
Key Deliverables
Provide assistance to clients and staff (on-site if required) with hardware installations during and after hours.
Provide effective incident and/or task management and resolut
RESPONSIBILITIES
Key Tasks: Indicates those KPA’s that are essential to the position itself. These are normally specific to the incumbent, the job and the function. Excludes role and leade
Brief description
The main purpose of this position is to manage and coordinate resources in support of current operations and the delivery of new information technology (IT) solutions for the
We are recruiting for a SAP IDM.
Experience in connecting IDM to SAP and non SAP systems, connecting AD system and Database.
Collaborate with existing AD team.
Manage user roles
We are recruiting for a SAP K-Pro.
Support a cross-application and cross-media technical information infrastructure within the framework of SAP Web Application Server.
Qualifications
We are recruiting for a SOC Analyst.
1) Working with current IT System engineers in designing and delivering the installation, upgrade, operation, control, maintenance and effective use of&nbs
Recruiting for Junior Testers with functional and automation testing experience.
Test cases design
Test effort estimation
Functional and automation testing
Web applications testing
We are recruiting for a Data Quality Specialist.
Data profiling, cleansing, validation, and continuous monitoring.
Monitoring and reviewing the quality (accuracy and integrity) of data.
ROLE REQUIREMENT
Subject Matter Expert on Order Fulfilment (Order Capture / Cancellations / Order Assurance / Reporting)
Optimize order fulfilment processes
Simplification and ways of workin
What would be your responsibilities?
Participation in functional orientation of the solutions.
Detailed specification of solutions.
Configuration and customization of the system.
Sup
Duties and responsibilities
Identify and source relevant data from various internal systems (CRM, ERP) and external sources (market research) to support commercial excellence initiatives.
Perf
Experience
At least two years' experience in a technical Helpdesk /Contact Centre environment
At least two years' experience in an IT/Technical software support
Experience in the Fin