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  • Posted: Sep 28, 2017
    Deadline: Not specified
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    "Surround yourself with the dreamers and the doers, the believers and thinkers but most of all surround yourself with those who see greatness within you...” - Edmund Lee Why do we do what we do? How do we believe we truly make a difference in the lives of our people and our clients? The answer lies in our cause: Supporting the Dreams of the Doers. At N...
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    Senior Client Services Consultant

    Job description

    The Senior Client Services Consultant will be responsible for high-end, proactive as well as reactive Technical Support for Netsurit’s client portfolio, including but not limited to:

    • Design and implement projects as per client requirements and project scope
    • Infrastructure security analysis and reporting
    • Client documentation and policy design
    • Incident management, Problem management, Resolving Service Requests, and applying Change Management where necessary.
    • Good general understanding of the ITIL Framework and ITSM Systems
    • Excellent knowledge on Microsoft technologies including but not limited to Office 365, Microsoft 365, Azure, Hyper-V
    • Must have a good knowledge of TCP/IP Networking protocols, VLAN’s, installing and configuring Firewalls, managed Switches and Routers.
    • Must have a good understanding of network security, malware/ransomware prevention.
    • Assist / mentor junior consultants and host technical workshops for the team
    • Be able to Analyse / review processes and operating procedures and provide innovative feedback and recommendations.
    • Provide high level of support on Windows Servers, workstations and laptops

    Method of Application

    Interested and qualified? Go to Netsurit on www.linkedin.com to apply

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