Senior Administrator at BroadReach

Job description

Job Purpose:

The Senior Administrator provides administrative, office and travel support to a designated team and manager ensuring that the business operations run smoothly and are efficient, adding maximum value to the organisation .S/he ensures all administrative processes, standards and templates are administered and carried out in accordance with company policy and guidelines.

Key measurable outputs of this position include:

• Administrative Team Support
• Event/Meeting and Training Support
• Assistance with Office Coordination
• Diary scheduling
• Travel arrangements
• Senior General Management Support

Qualifications and Experience Required:

• Grade 12 and Certification in Office Administration
• Tertiary Qualification in Business / Office administration or Secretarial Diploma preferred

Technical Knowledge and Skills Required:

General (pre-requisite)

• Minimum of 4 years’ experience providing administrative support to a medium to large sized team
• 3 years’ experience in reception and front of office administration
• 3 years’ experience with various office communication systems
• 2 years’ experience in occupational health and safety.
• Organisation (orientation/probation)
• Sound understanding of BRHC’s values, mission and culture philosophy
• Express and implied ethical responsibilities
• Sound understanding of the company structure and where to source information
• High level understanding of the administrative processes, business policies and guidelines.
• Solid understanding of BRHC divisional structures and stakeholders

Role (foundational knowledge)

In-depth knowledge of administrative processes, policies and SOP`s.

Changing knowledge requirements

• Donor/Funder regulations that impact the business environment (including compliance related training requirements)
• BRHC policies and procedures

Core Competencies include:

• Attention to Detail
• Judgement
• Accountability
• Adaptability
• Results orientated
• Self-management
• Building relationships
• Client orientation
• Communication
• Teamwork
• Organisational insight
• Professional presentation
• Controls Quality and Standards
• Planning and Organising