Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Nov 7, 2017
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Servest is the largest, majority black owned facilities management provider in South Africa. Employing more than 48,000 people in Africa and the UK, the group has over 6,000 customers and provides services to over 20,000 sites. An integrated business model supports the Group’s total facilities management offering. Servest is able to self-deliver over 9...
    Read more about this company

     

    Security Branch Manager

    Job description

    Minimum Requirements

    • The minimum education requirement for the job is a Grade 12 certificate with 5 to 8 years Management/ Operations experience in a Service Industry
    • Diploma/Degree in Operations/Business Management
    • Fire Arm Competency (Hand-, Shotgun and Rifle) Business Purposes
    • Preference will be given to candidates with experience in the “Service Industry” and a strong knowledge of technical, administration and Operations control procedures.
    • The preferred candidate must be a good communicator with good interpersonal skills and leadership and supervisory skills.
    • The ability to impact positively on productivity through effective team participation and to guide the team on addressing on-going customer service improvement and sound administration procedures. Management of human resources including recruitment, training, coaching, performance management, Staff Welfare and Health and Safety for the division
    • Planning and organising skills and computer literacy is essential. The job requires an incumbent with commitment and awareness for detail.
    • High levels of integrity. Have a valid driver’s license with own vehicle. Have a private mobile phone.
    • No criminal record
    • Key Performance Indicators

    Promotes Profitability:

    • Manage controllable expenses
    • Strict adherences to operational procedures.

    Manage and Development of staff:

    • Demonstrate an interest in and understanding of the attitudes, views and motives of your staff by building a relationship of trust and open communication.
    • Manage the performance and productivity of your staff by daily communication and providing feedback on results and conducting quarterly performance evaluation sessions.

    Customer Service & Quality:

    • Ensure that the client gets the best possible service from the team.
    • Manage client complaints promptly, accurately and effectively and ensure that all staff is well trained to deal with difficult clients.

    Administration:

    • Ensure that you comply with the policies and procedures set out in the Operations Manual when performing Administration.
    • Manage the Operations Controllers by doing regular checks on their output and ensure that all administration is done according to Operation standards.
    • Analyse Company Vehicle Tracker Reports and company cell phone accounts monthly control unnecessary expenses which may be incurred.

    Budget:

    • Operate within your Region’s budget by controlling expenses, meet budgeted EBIT targets.
    • Manage and generate annual budgets for your Region.

    Stock Control:

    • Ensure that the quality of stock is to company standards on delivery.
    • Manage the control and packing of stock together with the Warehouse Stock Controller

    Vehicle Maintenance:

    Utilise the Company Vehicle Tracker daily to avoid abuse of company vehicle.

    General:

    • Strive to maintain company standards and do daily direct communication to the Regional Director
    • Ensure that you are contactable on a 24 hour basis or implement a roster of accountable and responsible staff to handle call outs and or urgencies at Client premises.

    Method of Application

    Interested and qualified? Go to Servest Group on www.linkedin.com to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Servest Group Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail