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  • Posted: Dec 4, 2017
    Deadline: Not specified
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    Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
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    Communications Manager

    Job description

    Key Purpose

    • Ensure that external operational and servicing communication to members and stakeholders meet the business objectives (for the Health business, mostly), which include a seamless link to internal communication.
    • Continuously review and work with other teams to improve system generated and once off business communication as well the internal knowledge management processes for efficacy and relevance to the member journey.
    • Manage ad hoc and urgent communication relating to the Health operational and servicing environments

    Areas of responsibility may include but not limited to

    • Manage teams that manage clinical communication for Discovery Health as well as knowledge management for the Discovery Group
    • Manage year-end communication project for Discovery Health Medical Scheme
    • Manage the annual tax project for all (19) Discovery Health administered schemes
    • Chair the Discovery Group Communications Forum, with a strong strategic focus to ensure alignment of strategies and considers the member journey across all products.
    • Maintain and develop relationships with the different business owners, as well as marketing services, to ensure clear understanding of communication requirements and target audiences.
    • Ensure effective management of communication calendar, to ensure that operational impacts are considered, and anticipated
    • Proof reading and checking of documents when necessary to avoid errors or inconsistencies.
    • Ensure that communication signatories are kept in the loop with all campaigns, and buy into the content.
    • Present reports and proposals for communications at various Health Excos and Mancos and ensure that internal communication strategy is aligned for staff to service campaigns
    • Grow the strategy for new communication channels

    Skills and Knowledge

    Specific Skills:

    • Excellent verbal and written communication skills
    • Business and professional writing skills
    • Ability to analyse planned campaigns and relate to business impact
    • Advanced Microsoft office suite skills
    • Interpersonal skills
    • Planning and organising skills
    • Ability to cope with pressure and setbacks
    • Ability to make decisions as well as be assertive
    • Ability to learn and live company values
    • Ability to network
    • Persuasion and influencing skills
    • Writing and reporting skills
    • Ability to learn quickly
    • Ability to plan to organise projects
    • Ability to conduct research

    Education and Experience

    Qualification:

    • Matric
    • Marketing or Communication qualification (Degree or Diploma)

    Experience:

    • 5 years minimum management experience
    • Working on multiple projects simultaneously
    • Team management experience
    • Presenting to C-suite executives

    Advantageous:

    • Working with technical teams
    • Health insurance or short term insurance company background

    Method of Application

    Interested and qualified? Go to Discovery Limited on www.linkedin.com to apply

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