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Governance is becoming increasingly difficult; Diligent empowers boards to collaborate proactively to complete board responsibilities in real-time.
Job description
Description
Position Overview
Diligent is looking for a highly professional and motivated individual to coordinate successful customer migration, onboarding, training and ongoing customer relationships to insure long-term satisfaction, upgrades, add-on sales and referral sales. The successful candidate will be very comfortable articulating information and concepts both in-person and via telephone/ email to virtually every level of corporate hierarchy. This position requires the Customer Success Manager to interface directly with Directors and Executives of Fortune 500 companies, and other large multi-national companies, as well as Corporate Legal Counsel/Administration, and IT project teams.
The Responsibilities
Required Skills And Abilities
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