Technician Manager - Facilities at WNS Global Services

Job description

Job Purpose

• To ensure that the client has business continuity in a safe and healthy environment. To ensure that all equipment are maintained as per SLA’s. Ensure that Technical staff is fully trained to operate and maintain equipment.
• Ensure that the facility is maintained to WNS and legal standards
• Planned Maintenance
• To ensure that all equipment are being maintained to SLA’s and all documentation are kept on file. All equipment is tested regularly to ensure reliability and that these test are recorded and filed.
• Training – Ensure that technical staff is trained so that they can perform their daily duties to WNS standards.

Day to day maintenance

• To Ensure that the maintenance staff are proactive and that they up keep the integrity of the buildings. Standby Duties
• Projects
• Furniture churns and electrical cabling under desk as per project plan. Assist wherever help is needed with the project
• To Assist the Group Manager technical projects. Oversee and verify all scope of works is maintained. Assist with contractor management and ensure all maintenance is completed to OEM and scope specifications. Manage technical staff.

Formal Learning Required/Qualificiations

Required:

• Completed Electrical apprenticeship
• Electrical Wireman’s license
• Facilities management training
• Data Centre reticulation experience

Experience Required

• At least 8 to 10 years’ experience
• Be able to work independently
• Advance Problem solving
• Complex Fault finding
• General Building work
• Advanced electrical and plumbing
• 5 years Facilities
• Health and safety
• Some Electrical and mechanical design abilities
• HVAC experience (VRV and DX)
• Fire system experience (ZITON)
• Data Centre management experience
• Power management
• PLC controls
• Generators controls
• BMS exposure
• Project Management experience
• Water reticulation experience
• Electrical testing
• Power analyzing
• Basic HVAC calculations
• General building
• Advance electrical calculations
• Computer literate
• Staff management
• CCTV
• Access control
• OSHACT

Skill Required

• Basic office skills
• Computer literate
• Friendly personality
• Formal Electrical, Mechanical, Health and Safety, Fire systems, Building Knowledge
• Customer service orientation
• Pride
• Hunger to exceed

Competencies

• Formulate strategies and concepts
• Planning
• Analysing
• Know the industry
• Power and cooling calculations

Training Requirements Specific To The Role

• Electrical
• HVAC
• Data centre management
• Fire systems
• CCTV and Access control
• General building repairs and maintenance