Technical Manager at Bidvest Facilities Management

Job description

To implement an effective maintenance system within customer facilities and ensure SLA delivery.

Key Performance Indicators:

• Drive timeous execution of effective maintenance strategies i.e. planned, preventative, corrective and emergency maintenance.
• Identify maintenance risks on client’s property and equipment towards evaluation and resolution.
• Implementation of an effective HSE, Quality & Risk Management system in conjunction in accordance to client needs.
• Ensure optimum utilization of available resources in various maintenance works.
• Ensure timely delivery and appropriateness of parts and spares for effective maintenance execution.
• Continuously monitor and evaluate maintenance work performed by technical staff to ensure quality, cost optimization and timely execution as per SLA, work instructions and client’s instruction.
• Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on FM services rendered.
• Manage back to back SLA agreements with suppliers and contractors.
• Monitor service providers’ (contractors) performance and effect corrective action on any deviations to the SLA.
• Assist in the management of technical projects and provide technical support, where applicable.
• Demonstrate and instil effective adherence to processes on infrastructure maintenance.
• Explore and recommend innovative methods, based on best practices, in order to bring about cost-effective solutions.
• Manage operations within allocated budget.
• Manage technical staff performance and facilitate improvement through regularly monitoring performance and providing required coaching, support and feedback.
• Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure.
• Ensure adequate staff placement i.e. prepare suitable shift-roster and manage/approve applicable leave for subordinate employees.
• Responsible for training, coaching, mentoring & development of technical staff.

Person Specification

• Tertiary Education: B-Tech or Degree in Engineering: Mechanical/Electrical/Civil or related formal qualification
• Secondary Education: Matric (Senior Certificate)
• Licenses: Valid SA Drivers License
• Experience: 5yrs relevant engineering experience in maintenance engineering, CRM & Property Management
• Technical/Core Training: Engineering maintenance, CRM & Property  
• IT Training (General MS etc.): MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), SAP knowledge
• Statutory Requirements: OHS Act, ISO 9001 Quality Management & Risk Management Systems