Job Vacancies at Bidvest Facilities Management

Job description

To implement an effective maintenance system within customer facilities and ensure SLA delivery.

Key Performance Indicators:

• Drive timeous execution of effective maintenance strategies i.e. planned, preventative, corrective and emergency maintenance.
• Identify maintenance risks on client’s property and equipment towards evaluation and resolution.
• Implementation of an effective HSE, Quality & Risk Management system in conjunction in accordance to client needs.
• Ensure optimum utilization of available resources in various maintenance works.
• Ensure timely delivery and appropriateness of parts and spares for effective maintenance execution.
• Continuously monitor and evaluate maintenance work performed by technical staff to ensure quality, cost optimization and timely execution as per SLA, work instructions and client’s instruction.
• Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on FM services rendered.
• Manage back to back SLA agreements with suppliers and contractors.
• Monitor service providers’ (contractors) performance and effect corrective action on any deviations to the SLA.
• Assist in the management of technical projects and provide technical support, where applicable.
• Demonstrate and instil effective adherence to processes on infrastructure maintenance.
• Explore and recommend innovative methods, based on best practices, in order to bring about cost-effective solutions.
• Manage operations within allocated budget.
• Manage technical staff performance and facilitate improvement through regularly monitoring performance and providing required coaching, support and feedback.
• Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure.
• Ensure adequate staff placement i.e. prepare suitable shift-roster and manage/approve applicable leave for subordinate employees.
• Responsible for training, coaching, mentoring & development of technical staff.

Person Specification

• Tertiary Education: B-Tech or Degree in Engineering: Mechanical/Electrical/Civil or related formal qualification
• Secondary Education: Matric (Senior Certificate)
• Licenses: Valid SA Drivers License
• Experience: 5yrs relevant engineering experience in maintenance engineering, CRM & Property Management
• Technical/Core Training: Engineering maintenance, CRM & Property  
• IT Training (General MS etc.): MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), SAP knowledge
• Statutory Requirements: OHS Act, ISO 9001 Quality Management & Risk Management Systems

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Job description

To implement and manage an integrated Facilities Management solution for clients within the region of responsibility in accordance with the SLA.

Key Performance Indicators:

• Responsible for driving integrated Facilities Management (FM) services and strategy for the client.
• Implementation of an effective HSE, Quality & Risk Management system in conjunction with the Contracts Manager, and in accordance to client needs.
• Responsible for training, coaching, mentoring & development of subordinate employees.
• Ensure adequate staff placement i.e. prepare suitable shift-roster and manage/approve applicable leave for subordinate employees.
• Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure.
• Manage staff performance & facilitate improvement through regularly monitoring performance & providing required coaching, support & feedback.
• Building strategic relationships both internally and externally.
• Provide monthly reports and feedback on continued compliance to the SLA.
• Ensure timeous processing of invoices.
• Explore and recommend innovative methods, based on best practices, in order to bring about cost-effective solutions.
• Demonstrate and instil effective adherence to processes on infrastructure maintenance.
• Assist in the management of FM projects and provide technical support, where applicable.
• Monitor service providers’ (contractors) performance and effect corrective action on any deviations to the SLA.
• Ensure timeous sign-off and variance explanations on P&Ls.
• Manage back to back SLA agreements with suppliers and contractors.
• Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on FM services rendered.
• Conduct daily audits on FM services rendered and ensure that prescribed work quality and standards are sustained.
• Ensure delivery of efficient FM service as outlined in the Service Level Agreement (SLA).

Individual Specification

• Tertiary Education: National Diploma/Degree: Facilities Management, Property Management, Project Management, Operations Management or related FM formal qualification
• Secondary Education: Matric (Senior Certificate)
• Licenses: Valid SA drivers license
• Experience: 5 years relevant experience in Facilities Management, CRM, Property Management & Financial Management
• Technical/Core Training: Facilities Management, CRM, Property Management & Financial Management
• IT Training (General MS etc.): MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), SAP knowledge
• Statutory Requirements: Knowledge of OHS Act, ISO 9001 Quality Management, Risk Management Systems, Property Law & Contractual Law