16351-Dir, Culture and Learning at IQVIA

BASIC FUNCTION:

• Manages, oversees, and supervises the IQVIA Biotech Learning Development Department.
• Implements organizational efforts across employees in all geographies, which are aligned to and advance the IQB People Strategy and Culture.
• Applies expertise to identify, organize and establish effective initiatives that drive organizational optimization and people / process improvements that increase value-add throughout the organization and supporting the success of IQVIA Biotech.

ESSENTIAL JOB FUNCTIONS, DUTIES AND RESPONSIBILITIES:

• Plans, schedules, directs, controls, monitors, organizes, secures, and manages resources to bring about the successful completion of IQB programs and/or projects.
• Champions organizational culture in alignment with the IQB Culture Anchors and core values
• Develops the IQB culture road map based on business needs
• Build relationships and liaise with staff at all levels of the organization.  Actively listen for culture and organizational gaps between employee/manager/executives and ensure employee experience and behavior are aligned with the IQB People Strategy and Cultural Anchors.  Create, propose and implement strategies to address these gaps as needed.
• Provide consultation to executive leaders on organizational culture and lead and/or assist with designated culture initiatives. Participate in strategic meetings and focus teams serving as advisor while gathering potential initiative insight for future engagement.
• In conjunction with senior/executive management will determine initiative structure providing leadership regarding the scope and types of initiatives appropriate for team involvement.
• Determine initiative scope, timelines, and feasibility and ensure alignment with overall strategy ensuring alignment and incorporation with overall IQVIA strategy.
• Champion learning and development within the organization
• Support organizational team development
• Plan, organize and oversee the Learning and Development functions: Select and hire departmental staff, within budgetary constraints and in accordance with company policy.
• Perform other business activities and related duties as required and assigned

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent verbal and written communication skills with all levels of staff, including executive management, and with clients
• Demonstrated ability to use high level of tact, diplomacy, and empathy/understanding in a global environment across multiple cultures
• Demonstrated ability to use a high level of independent judgment and discretion when handling sensitive and confidential matters
• Ability to develop strategy and deliver effective initiatives to advance the IQB People Strategy
• Ability to build strong relationships and liaise across department/functional areas
• Excellent planning and organizational skills
• Excellent ability to perform multiple tasks effectively and efficiently with minimal supervision while meeting deadlines
• Working knowledge of MS Word, Excel, PowerPoint

CRITICAL JOB FUNCTIONS IN ACCORDANCE WITH ADA CRITERIA:

• Ability to travel domestically and internationally as needed
• Very limited physical effort required to perform normal job duties

MINIMUM RECRUITMENT STANDARDS:

• BS/BA degree and a minimum of ten (10) years’ relevant experience, in the clinical research industry and/or culture and staff development roles.
• At least 4 of those years include management experience. 
• Demonstrated ability as a team player, working effectively at all levels of an organization.
• Demonstrated high degree of independent judgement and discretion
• Excellent interpersonal and organizational skills required.
• Strong computer literacy and knowledge required.
• Professional coaching experience and credentials preferred.
• Experience conducting personal/staff development training programs.
• Knowledge of culture and change management frameworks and models.
• Knowledge of clinical research, with a global understanding of the general working processes of clinical research organizations is preferred.