As pioneers in mining and metals, we produce materials essential to human progress. Aluminium and copper, diamonds, gold and industrial minerals, iron ore, coal and uranium: our materials make up the world around us. You’ll find them in smartphones, planes, cars, hospitals and throughout your home. We operate with pioneering spirit. We’ve developed some ...
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Take a person-centered and professional approach to conducting safety and risk assessments and identifying needs of those impacted by harmful and disrespectful behavior
Take all reasonable actions to meet these needs within the boundaries of workplace procedures
Develop and implement case management plans to support impacted people
Respond to confidential calls from people impacted by harmful and disrespectful behavior who want to make a disclosure or anyone who has a related query
Explain Rio Tinto processes and options for wellbeing support, practical support, and resolution options (including formal investigations)
Manage the coordination and facilitation of resolution options with all key stakeholders (including resolutions such as mediation, training, behavior coaching etc.)
Monitoring of resolution implementation and maintaining contact with those impacted and key stakeholders throughout the process including management of case closure and reintegration plans
Coaching leaders on how to support those impacted through a Trauma Informed Care approach
Supporting people to access the Family and Domestic Violence policy and supporting services
Actively contribute to ensuring Care Hub provide a safe and inclusive experience for all people
Work effectively in both a standalone role and as part of a global team and be competent in the use of electronic case management systems
What you’ll bring
A commitment to the safety of yourself and your team.
Bachelor’s Degree in social work or other tertiary level qualifications in health, behavioural/social sciences, community services or a related discipline that provides a sound understanding and knowledge of assessing and working with people who have experienced trauma.
Experience in case management within healthcare, counselling, social work, psychology, human resources or other related industries
Demonstrated experience and knowledge of Trauma Informed Care and supporting diverse people who have experienced trauma
Demonstrated authentic, compassionate, empathetic responses in front line service delivery
One of the two roles must be Bi-lingual (French and English)
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