Senior Storage and Virtualisation Administrator at CallForce

Specification:

• Responsible for ensuring alignment to group data policies, strategy, data management and data governance frameworks and practices.
• Assess current alignment to group data policies and strategies, data management and data governance frameworks and practices and in conjunction with data stewards define the required processes and frameworks.
• Design IT storage and virtualisation systems that are cost effective and meet the performance and availability requirements defined by the business.
• Plan rollout of new storage and virtualization hardware and system releases, and make sure that they are properly tested before deployment to production in order to minimize the impact of change-related incidents.
• Develop comprehensive operational procedures for on-going support, change management, incident and problem management.
• Conduct capacity planning, process and resource analyses of the storage and virtualisation
  environments and recommend performance improvement options.
• Create and maintain documentation for existing and new storage and virtualization systems using detailed diagrams.
• Provide on-call support in a customer centric environment and resolve the more complex
  problems, including the resolution of complex performance and availability problems
  occurring within the storage and virtualization systems.
• Monitor health and performance of key storage and virtualization systems on a daily basis; develop and implement moderately complex storage and virtualization monitoring tools and verify that service levels are being met and communicated to the various business owners.
• Monitor security forums and vendor mailing lists, make sure that all storage and virtualization systems are up to date with patches and not vulnerable to attacks.
• Perform considerably complex troubleshooting of storage and virtualization systems

Requirements:

• Bachelor's Degree in Computer Science, Information Systems or related field or equivalent experience required.
• Virtualisation/VMWARE certifications
• Perform considerably complex troubleshooting of storage and virtualization systems in
  collaboration with other teams, ensures complete resolution of incident and customer satisfaction or escalates to more senior level staff.
• Participate in various projects as a technical resource.
• Installation and configuration of hardware components in our data centres.
• Perform any other duties as required to deliver exceptional service and to support Central’s business goals.