Responsibilities Include, But Are Not Limited To
Reception
CEB is an equal opportunity employer committed to diversity in the workplace.
Reception
- Greet visitors, “acting as the face of CEB”, and manage security processes.
- Operate switchboard and service incoming calls, by gathering information in order to direct. callers to the correct contact.
- Assist with requests regarding client, guest and international visiting staff.
- Accept delivery of incoming packages.
- Manage boardroom / training room bookings and AV requests.
- Ensure client-facing areas are kept tidy at all times.
- General administrative tasks and special projects as required by specific teams or departments.
- Handle updates with regards to telephone numbers.
- Make the necessary local and international travel arrangements, including flights, visas, hotels and transport as required, and taking into account business needs and the company travel policy and approvals process.
- Experience of managing a reception in a corporate environment is a must.
- Proven track record of superior customer service and high-touch customer interaction is required.
- Working knowledge of AV control systems, associated equipment and video conferencing is beneficial.
- Outstanding communication skills, both verbal and written with all employees/levels .
- Strong service ethic and the ability to go above and beyond the call of duty.
- Strong time management and organisational skills.
- Ability to perform under deadline pressure.
- Persistence, resourcefulness, drive and ability to work proactively.
- Desire to contribute meaningfully to the team.
- Proficient in MS Office Suite.
- A smart and professional appearance.
CEB is an equal opportunity employer committed to diversity in the workplace.
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