Webhelp South Africa, Customer Experience Innovators
We believe that creating a better customer experience delivers improved revenues, reduced costs and more loyal customers. That's why our blue-chip clients trust us to deliver excellent experiences to their customers.
Established in 2013, we have 2 experience centres in South Africa with ambitions to grow...
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Understands customer service and ensures that their team members deliver customer service in a timely and professional manner
Drives the achievement of key performance areas and SLA to ensure business outcomes are achieved
Inspires, leads, engages, coaches, develops and motivates a team of dynamic & successful customer-facing agents to deliver the best sales & service in the client’s industry
Conducts daily side by side coaching to ensure performance issues and concerns and managed quickly and efficiently
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