Accounts Recievable Team Member at NEC

Job description

NEC maintains a worldwide network of subsidiary companies, which includes operations in Europe where NEC performs various sales, manufacturing and R&D functions. Today, NEC Europe has more than 20 branches and subsidiaries throughout Europe, employing approximately 1500 personnel, located across Europe, Russia, Africa and the Middle East. NEC Africa is a subsidiary of NEC Europe with Regional hubs operating out of South Africa, Zambia, Kenya and Nigeria services customers in many countries within Sub-Sahara.

Perform accounts receivable activities according to team and individual targets specifically related to overdue accounts receivable and deliver high levels of customer service, Participate in continuous improvement initiatives and proactively seek improvements. Work as part of the finance and sales team, supporting other team members to achieve team and individual goals. Travel on a regular basis to visit customers in order to achieve set targets.

Key Responsibilities And Duties

The Accounts Receivable team member will be responsible for supporting the accounts receivable process in NEC Europe Group which will entail recording, managing issues and making payments to group suppliers.

Specific Accountabilities Include

• Ensure invoicing and payment terms are in line with signed contracts.
• Assist in discussions with existing clients where contracts may need to be amended due to implementation of new accounting statements e.g. Revenue standard or change in commercial structure e.g. invoicing entity
• Apply customer payments
• Receive and log customer payments from remittance advises/bank statements
• Determine if early settlement discount is applicable and process adjustments
• Resolve unmatched items
• Apply dunning (process of methodically communicating with customers to ensure the collection of accounts receivable) procedures
• Run standard dunning processes and send out reminder letters
• Follow up with customer Accounts Payable departments and determine reason for non-payment
• Obtain an understanding of customers’ payment procedures and ensure that NEC Africa’s policies and documentations are correctly aligned in order to facilitate timely payments.
• Escalate significant non-payment issues
• Period end & reporting
• Close accounts receivable ledger
• Standard reports
• Maintain supplier Masterfile
• Maintain customer Masterfile
• Administer queries
• Handle internal & external queries
• Manage process
• Produce performance measures
• Reconcile sub-leger to general ledger
• Assist in other adhoc reporting as and when required.

Other Requirements

• Continuous improvement
• Work with own team and/or with other regional and process teams and process partners outside the SSC to identify, evaluate and implement improvement opportunities
• Participate in SSC continuous improvement initiatives
• Customer Service (Internal)
• Deliver high levels of customer service in accordance with SLAs and team targets
• Timely response to customer queries
• Helpful, friendly and informative communications
• Proactive in meeting customer needs and requirements
• Feed relevant customer information back to regional specialist

Language

Fluent conversational English

IT

Familiarity with PCs, and ability to use word processing and spreadsheet packages

Credit Management

Experience of/understanding of credit management processes and the legal aspects of collections
Working knowledge of any accounting package is required

Education Or Professional Qualification

Graduate plus few years relevant accounting and debtors experience

Work Experience

• Few years of relevant experience working in a multinational environment
• Experience of working in a process and continuous improvement focused environment desirable