Account Manager, Senior - Nigeria at Zebra Technologies

Job description

We're looking for an accomplished Account Manager to be based in Nigeria (not in South Africa) to take ownership of assigned end-user accounts and to develop and execute the appropriate sales strategy for these critical customers. Our Account Manager will develop strong relationships with key customer contacts in the territory and leverage those to our advantage, creating and delivering high impact sales presentations. The Account Manager should be capable of product training to some degree and of developing and executing seuccessful sales strategies with minimal managerial input. You'll be proactively selling solutions to encompass a wide range of products and services. Working in collaboration with other business units and external partners to deliver solutions and building strong relationships with key decision makers and influencers.

Responsibilities

Knowledge/Expertise

• Technical Skills - Uses advanced domain / solutions knowledge to competitive advantage
• Knowledge of Zebra - Provides input into development of business products/services; understands and follows multi-business protocols
• Sales Skills – Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships
• Managerial Skills - Often leads others in their development; provides input to policies and practices
• Business Acumen - Develops business solutions and directly addresses financial issues resulting in profitable revenue growth for Zebra; able to coordinate and present complete, complex solutions that meet customer needs and beat competition
• Market/customer Knowledge – Acts as a resource to customers based on intimate knowledge of relevant industries and needs
• Solution Complexity/Strategic Thinking
• Nature of Problems Solved – Solves complex problems which may require unique solutions (e.g., unique applications of existing technologies) that are used across the business in similar situations
• Role in Addressing Problems – Leads problem resolution, identifies appropriate resources, develops contingency plans
• Complexity of Solutions – Typically medium to high complexity; has several complex projects, all which require unique coordination of technical resources; multi-country issues may be involved
• Freedom to Act
• Level of Guidance – Demonstrates wide latitude for decisive action which could impact business initiatives/programs; exercises independent judgment within broadly defined practices/policies in selecting approach and technique
• Takes Direction From – Manager and Business Unit Directors
• Customer Interface
• Role – Often leads semi-formal teams or significant portions of a large permanent team
• Level of Customer Contact – Multiple decision makers and influencers for large deals with complexity
• Main Level of Interaction – Leads negotiations on complex deals which may be primarily technical, financial or both
• Required Knowledge of Customer – Industry strategies and customer positioning; customer financials and business drivers

Accountability

• Business and Financial Impact – Responsible for revenue attainment, margins where appropriate, and personal expenses
• Relative Size and Scope – Average to high individual quota for business in like roles or strategic growth potential to be there within a year or two
• Types of Projects – Moderately complex deals with a few large, complex deals
• Strategic Impact for Zebra – High in near term; medium in mid-term

Qualifications

Preferred Education:

Bachelors or equivalent experience; advanced degree preferred

Key Skills and Competencies:

• Uses advanced domain / solutions knowledge to competitive advantage
• Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships
• Often leads others in their development; provides input to policies and practices