Technical Project Manager at Soulstice Consulting

Job description

About this Role:

Soulstice is looking for a Technical Project Manager with experience in managing and coordinating project risks and issues and ensure timely resolution. This candidate should also be familiar with assessing the needs of the Clients and how each project will be carried out.

This candidate should also enjoy working in a cross-functional team setting.

Duration of employment: 1 year renewable contract

Responsibilities:

• Drive and take ownership of the product lifecycle, clearly understanding and documenting all requirements from the executive/in-country stakeholder;
• Establish a clear operational readiness and handover process for each market region/brand, and ensure compliance thereof;
• Establish a transition process before solutions are handed over to operations or in country (or relevant business units);
• Document user requirement and establish process and framework for measuring and monitoring the maturity and use of a product – pre and post launch;
• Manage in-country testing and UAT lifecycle and communicate and manage changes to the development teams;
• Ability to translate the market and user opportunity into a clear technical deliverable and make-up within the product that address the user requirements;
• Document specific requirements and feedback on existing products/solutions from the corporate business and in country teams
• Provide a definite link between the business, in country stakeholders and the technical features for the end product
• Attain a clear vision and process of when products are feasible to launch, when to hand back to development and when to retire/withdraw (the commercial/business and technology maturity must be considered here)
• Interface, build relationships and communicate regularly with marketing and operations team;
• Analyze customer requirements and provide optimal product development solutions;
• Manage and drive the technical change management process and internalizing of IP
• Generate routine and ad-hoc product reports to management
• Develop process improvements to ensure product quality and productivity
• Develop best practices to ensure operational efficiency
• Developing project plan, budget and schedules

Education Required:

BSc / Bcom Degree, Project Management qualification, PMBOK, Prince II or equivalent

Experience and Knowledge:

• 3-5 years’ experience within a Technical Project Manager role
• Analyzing and implementing Change Request (CREQ) requirements.
• Reporting co-ordination procedures to the respective contact point.
• Trouble tickets – Ensuring 100 % SLA achieved for the environments.
• Quality Control: technical assessments, change requests and Incident Reports.
• Integration Strategy and Architecture
• System analysis
• Solution proposal to Design Authority
• Technical leadership during the development of new/enhanced systems and ensure that all essential elements (methods & tools, functionality, service quality, systems management etc.) are considered
• Options analysis and product selection with particular focus on Total Cost of Ownership

What you'll gain from this experience:

• Make a difference in a fast growing company active in a fast developing technology sector
• Join us full-time if the stars line up right

What we are looking for:

• We like big thinkers and people who get things done!
• Top communication skills
• Keen analytical ability
• Ability to learn fast, draw insights and work independently
• Passionate about Tech
• Customer focused, team oriented, results & costs driven
• Capability to work effectively with senior business and IT management
• Effective interpersonal skills
• Persuasive communicator with strong verbal and written communications skills at all organizational levels
• Good influencing and negotiation skills
• Pragmatism and analytical thinking
• Ability to drill from overview down to detail and vice versa when required
• Resilient achiever
• Capable of resolving complex technical issues involving co-ordination of different parties
• Background advantage : financial services or tech digital marketing