Sales and Distribution Operations Senior Manager at MTN

Job description

Join the MTN Group to experience the power of the MTN Brand across a global footprint, celebrating our diverse communities while unlocking your potential. The bold and inspiring leadership team that enables the achieving of performance excellence in the MTN way in everything we do, everywhere they go.

The Senior Manager: Sales and Distributions is part of the Sales and Distribution team in the Consumer Business Division at MTN. The position is primarily responsible for implementation of Sales and Distribution strategies.

The Senior Manager: Sales and Distributions will report to the General Manager: Sales and Distribution. The position will interface with Opco stakeholders, Group Management Service stakeholder and consumer divisional heads (not limited to) in order to ensure effective and efficient operations.

Operational Delivery

• Provide input into the defining of the criteria to measure / improve Sales & Distribution efficiency.
• Research market related tools (e.g. Market monitoring, airtime distribution and commissioning tools and processes and ensure they remain viable and in line with industry benchmarks
• Illustrate the demand driving customer contact across all customer touch points / contact channels, create awareness and recommend improvement opportunities delivering extraordinary customer service
• Implement world class efficiency in processing channel partners orders towards achieving excellent product availability and adequate depth and breadth product distribution
• Align commercial objectives in response to specific local market realities
• Assist with the develop and drive implementation of best practice trade management strategies
• Analyze and draw insights from business intelligence tools in order to drive sales of all MTN products
• Drive sales and revenue through optimal network capacity utilization
• Implement and manage effective sales order processing to ensure efficient fulfillment of products requirement in the trade
• Manage operational efficiency through effective logistics operations
• Manage effective cross functional engagement with other departments / units of the business towards the achievement of MTN corporate goals / commercial objectives
• Provide input into the development of end to end distribution strategies that ensure presence everywhere of all MTN products
• Implement and manage end to end distribution strategies that ensures presence everywhere of all MTN products
• Continuously ensure sales performance; trade propositions / compensation packages (commission & incentives)
• Ensure cross functional alignment and proper understanding of channel strategies
• Ensure high performance workplace through rewards; recognition and effective performance / objectivity management
• Prepare and manage divisional budget

You must have the following:

Education

• Minimum of 4 year Bachelor's degree
• Masters degree advantageous

Experience

• 7 - 11 years of relevant work experience in a global / multinational business environment (understanding of emerging markets advantageous)
• 3 - 5 years of experience in a supervisory / managerial role
• Experience in leading change / transformation (marketing) at an operational level advantageous
• Experience in continuous improvement through the implementation of best practices
• Experience in sales and distribution