Account Executive at IRI

Job description

The Account Executive works closely with the client service team in the execution of the TD2I process and is involved in the report generation and analysis and presentation for clients as assigned. The Account Executive builds strong relations with the key users and contacts at the client’s organization and is involved in guiding and training new members of the team and is involved as required, the data management process and guides the junior team members and assists in TD2I troubleshooting.

• Involved in the Presentation Development
• Prepare for storyboard by developing an overview and type of outcome to guide the storyboard process with SAE (Senior Account Executives).
• Participates in presentation development discussion, looking at frameworks, debrief notes with SAE.
• Engage in team interaction in the presentation development.
• Presentation development to team members and allocate presenters.
• Participates in the development of the presentation in storyboard meetings.
• Presentation to Client
• Professionally presents a section of the presentation to the client as required.
• Handles any questions and engages in client discussions with SAE.
• Takes notes and pulls additional data or charts as requested during workshops and presentations.
• Deals with follow up requests on post presentation Adhocs and ensure that delivery to clients.
• Client Service Delivery
• Deals with adhoc requests and data related queries as required.
• Builds relationships with client key contacts as required.
• Champions New Set-up’s within the team
• Liaises and works with the projects team, data specialists and operations team where necessary / required.
• Works with the team and ensures that the set up includes new ARP files, data checks, new framework as per the projects requirements and deadlines on time.
• Interacts with new clients on categorisation, reporting requirements together with SAE.
• General
• Communicates issues, deadlines, to SAE as required
• Oversees and guides junior team members as required
• Assists in induction and training of new team members as required
• Assists and help the project team where necessary
• Books flights and accommodation for client presentations as necessary
• Maintains a neat working environment
• Attends training as and when required
• Adheres to all relevant policies and procedures
• Any other tasks that are reasonable