Job description
REPORTING TO: Group Projects Administrator
Additional Info
PURPOSE OF POSITION
Responsible for all administrative duties within the projects team. From creation of new job files, call logging and updates on HEAT, raising of all PO’s subcontractors PO’s on SAP and all projects invoicing. Compiling and submitting all relevant file documentation. Updating and maintaining technician and contractor training matrixes.
Key Responsibilities
- Raising all subcontractor PO’s on SAP, getting them signed-off with accompanying costing sheets and submitting to subcontractors.
- Opening all installation calls on HEAT
- Maintain Sim card spreadsheet and be responsible of tracking and issuing sim cards for installations
- Raising sales orders on SAP for Stock orders & submitting to procurement for Order placement with GVR
- Ensuring Sales orders are received by stores in line with required contractor collection dates
- Contacting customers via phone and mail to confirm installation appointments
- Assisting the PM’s with technician scheduling where necessary
- Ensuring all necessary paperwork required for invoicing is received from technicians & Subcontractors
- Ensuring all necessary paperwork required for contractor payments is received from subcontractors
- Submitting subcontractor paperwork for payments
- Ensuring all filing is up to date on online filing system / projects folder
- stock deliveries on SAP
- Submitting all deliveries and backing paperwork through to finance department for invoicing
- Submitting invoices and backing documentation through to clients
- Updating and closing Heat calls on completion of installation / project
- Accurate project updates on KPI workbook
- Submit and track warranty cards to GVR
- Carrying out all customer satisfaction surveys
- Capturing all technician job cards onto a central database
- Updating and maintaining technician and contractor training matrixes.
- Scanning, copying and filling
- Travel and accommodation bookings for Projects team as well as cost tracking of the same
- Validation of internal claims and expenses for the Projects team
- Manage Projects team overtime and reports
DELEGATION OF AUTHORITY
The associate has the authorisation to work within the framework of the actual Delegation of Authorities (DOA).
POSITION RELATIONSHIPS
- Internal
- External
- Projects Team
- Company Leadership Team (all functions)
- Company technicians and service desk / maintenance coordinators
- Company Sales Team
- Company Finance & Administration team
- Suppliers, Distributers and Contractors
- All projects customers
MEASURES OF PERFORMANCE (INDICATORS)
- Lagging –
- Time to complete updates on HEAT, Project Team labour tracker and KPI workbook
- Overtime reports, accuracy of data on SAP versus Labour tracker
- Project warranty workbook updates
Fortive Corporation Overview
Fortive is a diversified industrial growth company comprised of global businesses that are recognized leaders in attractive markets. With more than $6 billion in annual revenues, Fortive’s well-known brands hold leading positions in field instrumentation, transportation, sensing, product realization, automation and specialty, and franchise distribution.
Fortive is headquartered in Everett, Washington and employs a team of more than 24,000 research and development, manufacturing, sales, distribution, service and administrative employees in more than 40 countries around the world. Our team grows by tackling challenges that accelerate progress and further their careers. With a culture rooted in continuous improvement, the core of our company’s operating model is the Fortive Business System. For more information, please visit: www.fortive.com .
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