Sales Manager at DSV

Job description

Main Purpose:

To develop and execute a retention and new business strategy by motivating and leading a team to ensure profitable growth in line with the established budget and company strategy.

Duties and Responsibilities:

• To lead and manage the team to protect the existing profitable clients through a specific process in terms of account management to ensure sustainability and growth of the business.
• To ensure growth of the existing client base by implementing appropriate increases timeously.
• To develop and initiate industry and product relevant solutions and best practice to differentiate DSV as market leaders.
• To manage and lead the retention team based on performance measurement to ensure profitable growth, service excellence and client centricity.
• To ensure service excellence by recruiting and developing high performance team members.
• To achieve new business and retention targets.
• To effectively interact/liaise with relevant stakeholders in order to achieve five star quality to the client.
• To compile budgets in order to forecast accurately and plan for sales and operational planning.
• To lead the retention team in line with the company's strategic initiatives within and across business units.
• To identify areas for development, develop training material; facilitate training and gap analysis of individuals in line with career pathing.

Qualifications:

• Grade 12 / Standard 10 Certificate.
• Computer Skills:
• MS word.
• Excel.
• Powepoint.
• Outlook.

Minimum Requirements:

• Minimum 3 years experience as a sales executive or key accounts manager, interacting directly with clients.
• Minimum 2 years experience in leading and managing a team.
• Minimum 2 years experience in presenting to internal and external stakeholders.
• Proven P&L management experience.
• Proven experience dealing with C-level clients on negative or contentious sales / delivery issues.
• Proven experience of coaching weaker sales or key accounts staff.
• Valid Driver’s License code 08.
• Reliable vehicle reflecting a professional image.
• Be willing to travel.
• Be able to work flexible hours.