HR Services Executive at Philip Morris International

Job description

Philip Morris South Africa requires an HR Services Executive in our local HR Services team in Boksburg, South Africa.

This position reports to the Manager HR Services ZA.

Preference will be given to EE candidates.

You will work closely with the HR Shared Services Teams, local HR teams, management and employees to support hiring, terminations and compensation business processes for the lifecycle of the employees’ onboarding and employment with the Company.

The role entails initiating and managing the business improvement initiatives, and includes understanding the business needs through research, analysis of data, drawing conclusions and creating the required solutions and methodologies, implementation and evaluation of the effectiveness while handling demanding time-constraints. For success in this position, you must have strong attention to detail, analytical and critical problem solving skills. Your ability to work independently in a very fast-paced environment is crucial.

If you are an energetic, flexible and customer services orientated person who loves working with processes and people, this role is for you.

ACCOUNTABILITIES

• Proactively identify areas of business improvement of the services provided by HR Services.
• Initiate and lead these improvements in order to improve service efficiency.
• Responsible for the purchase requisition and payments process of ensuring that goods or services procured within the HR function are processed for payment on time.
• This includes processes such as vendor management, purchase orders, invoice codification, goods receipting, and communication with vendors, tracking, accruals and ensuring that vendors are paid on time.
• Develop, document and maintain work procedures on a regular basis with high quality and in agreement with the parties involved.
• Creating, amending and implementing local HR related policies.
• Prepare high quality standard and complex reports and data analysis in the required formats to standards of accuracy and timeliness.
• Use departmental tools and resources (including online systems, excel, SAP) to query and retrieve data stored in corporate information systems, and to analyse and present data to be utilised in workforce planning, employment equity, dashboards, etc.
• Participate in the development of statistical analysis, interpretation and reporting procedures for human resource related data.
• Resolve routine and complex customer queries, taking end-to-end accountability.
• Provide customers with complete, accurate and timely answers. Train and advise our customers on HR Services processes and systems.
• Carry out transactional and administrative processing duties related to for example, employee records, resignations, personnel detail changes, absence management (sickness, maternity leave etc.), employee benefits (medical aid, provident fund, etc). EDUCATION Grade 12 with a tertiary education in Human Resources is required. Complimentary tertiary education in business analysis and/or change management is beneficial.

WORK EXPERIENCE

• 4 - 5 years HR related experience is required. Strong computer skills, including good working experience in Excel and Word is essential.
• Proven experience in system or business analysis within the HR field is recommended.
• SAP (or similar) system experience is beneficial. Previous Payroll experience is beneficial.

COMPETENCIES

• Works independently and with autonomy. Utilizes most complex HR processes to perform analysis and conduct research, development, and project activities of limited scope and complexity which may be a portion of a broader project.

Is expected to apply problem-solving techniques to facilitate/design improvements for methods, processes and systems.

Should be able to conduct research, analyze data, draw conclusions and create solutions and methodologies, implement, direct and evaluate the effectiveness of multiple resources and handle demanding time constraints. Organised analytical, organized and systematic in approach and communication style Collaborative proven ability to build rapport with others, develop trust and respect Drive for results driven, energetic, proactive and action orientated Learning on the fly enjoys problem solving and business improvement Independent can work independently with minimal supervision Communication effectively communicates with stakeholders; excellent written and verbal communications skills are required