IT Business Analyst at e4 Strategic

Job description

Purpose:

Design new IT solutions and processes to improve business efficiency and productivity by working closely with IT and executive management in order to align ongoing projects and activities with the strategic business goals and plan of the business unit.

Duties and Responsibilities:

• Work with clients to understand their business
• Accurately and completely document current state of business processes and work flows. -Presentation of technical concepts or solutions to internal and external business as well as customers.
• Conduct and capture user requirements sessions according to established methodologies (UML etc).
• Prepare specifications, project charters, cost estimates, technology research documentation as appropriate.
• Promote new technologies and solutions to financial institutions.
• Manage projects through life cycle.
• Develop business cases to assess process improvement opportunities.
• Use practical experience and industry best practice knowledge to support BPR strategy, approach, methodologies and tools.
• Collaborate with subject matter experts and process owners to ensure all design requirements adequately reflect the defined business processes and fully support all components of the functional business requirements.
• Identify ways to extract useful data from multiple sources and develop methods to analyse the data.
• Ensure that budgets are adhered to and deadlines met;

Knowledge, skills and abilities required:

• Software
• Proficient in Microsoft Office, MS Project, MS Visio, process design and simulation and statistical analysis tools and MS SQL Manager.
• Solution Appraisal
• Observe and evaluate the outcomes of a problem solution to identify lessons learned or redirect efforts.
• Computers and Electronics
• Knowledge of software including applications and programming.
• Technical Understanding
• Possess understanding in the areas of application programming, database and system design.
• Analyse and Solution Definition
• Understand the business issues and data challenges of client's organisation and industry.
• Identify client organisation's strengths and weaknesses and suggests areas of improvement.
• Review and edit requirements, specifications, business processes and recommendations related to proposed solution.
• Develop functional specifications and system design specifications for client engagements
• Technical Recommendation and Testing
• Leads testing efforts.
• Ensure issues are identified, tracked, reported on and resolved in a timely manner.
• Work with client personnel to identify required changes.
• Communicates required changes to development team.
• Project Execution
• Assist in enforcement of project deadlines and schedules.
• Obtain input from supervisor and accurately applies comments/ feedback.
• Communicate and apply project standards.
• Manage resources in accordance with project schedule.
• Consistently deliver high-quality service to clients.
• Understand the components of running a fiscally successful project.
• Manage Job:
• Analyse
• Relate and compare data from different sources;
• Identify cause-effect relationships.
• Business approach
• Apply management principles and techniques to the management of all organisational resources.
• Plan and organise
• Establish a course of action for self or others to accomplish a specific goal.
• Problem solve
• Identify, analyse, organise and solve problems and issues in a timely and effective manner.
• Project management
• Assess, plan, negotiate, organise, monitor and evaluate the delivery process.
• Manage human, capital and financial resources.
• Manage Self:
• Contracting
• Negotiate, organise, prepare, monitor and evaluating work performed by vendors and consultants.
• Systems thinking
• Recognise the interrelationship among the driving forces that connect seemingly isolated incidents within the organisation. Take a holistic view of performance problems in order to find the root causes.
• Manage others:
• Buy-in / advocacy
• Build ownership and support for workplace initiatives.
• Client & partnering management
• Adopt a client and partner orientation.
• Promote the organisation’s messages, products and services to clients and partners.
• Possess strong negotiation and facilitation skills.
• Establish productive partnerships.
• Communicate
• Apply effective verbal, nonverbal and written communication methods to achieve desired results.
• Consulting
• Help clients and stakeholders to question their assumptions, determine their needs and plan implementation strategies for achieving their goals.
• Negotiate
• Effectively explore alternatives and positions to reach outcomes that gain all parties’ support and acceptance.
• Organizational Citizenship
• Discretionary behaviour that is not part of your job requirements.
• Do more than their usual job duties.
• Provide performance that is beyond expectations.
• Make constructive statements about your department and e4.
• Help others on your team, volunteer for extra job activities, avoiding unnecessary conflicts, show care for e4.
• Respect the spirit as well as the letter of rules and regulations and gracefully tolerate the occasional work-related impositions and nuisances.

Minimum Requirements:

Education/qualifications

Relevant 3 year tertiary qualification in IT or Business Analytics

Experience

4 - 5 years relevant work experience.

Transport

Own reliable transport with a valid driver’s license

Please note: this is a BEE placement