Lesaka empowers underserviced Southern African consumers and merchants to fulfil their potential by delivering innovative financial services and other business services focussed on their specific needs.
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Job Description
Key Performance Areas
Administration
- Attends Provincial meetings and updates meeting minutes
- Filters reports from head office and monitors feedback to ensure deadlines are met
- Ensures that sufficient refreshments and consumables are ordered.
- Updates the Distribution List on the Global Address Book/List.
- Controls and updates internal telephone lists.
- Co-ordinates the booking of boardrooms and facilities, and invitations to clients for events.
- Co-ordinates arrangements for functions, sets up the facilities required and recover payment for facilities.
- Ensures that stationery (including welcome packs, promotional items and business cards) are ordered and distributed.
- Monitors and manages stock control team.
- Ensures staff are appropriately reflected on the organisation structure for distribution of work items to the correct staff/teams
Cost Structure
- Focuses on operational initiatives within the relevant Province to contain costs within agreed budgets to influence a continual improvement in the cost/revenue ratio and thereby sustain long-term profit growth
- Monitors expenditure and recoveries against budget with emphasis on the containment of controllable costs, and explores opportunities for cost savings
- Provides input into controllable costs through involvement in the preparation and compilation of budgets with regard to capital expenditure, operating income and expenditure
- Maintains and submits staff expense claims.
- Co-ordinates telecom recoveries by ensuring that all telephone costs pertaining to personal calls are recovered on a monthly basis.
- Liaises with external vendors (e.g., Dimension Data, Metro file, etc.) to ensure an effective and efficient service is received.
- Liaises with the Financial Shared Services (FSS) to ensure that payments and expenses are handled effectively and efficiently.
- Maintains and updates the payment register
Infrastructure and Asset Management
- Ensures overall operational readiness and efficiency of the Province
- Ensures that premises are maintained in terms of housekeeping and general upkeep
- Reports incidents when necessary (e.g., carpets, wallpaper, lighting, roof leaks, etc.) and ensures that these are attended to
- Logs incidents for non-functioning equipment (fax, photocopier, etc.) via OPS Connect and ensures that these are attended to
Staff Administration
- Responsible for housing and control of staff confidential files.
- Co-ordinates the leave schedule for the Province in conjunction with the Provincial Head to ensure optimal resource allocation.
- Extracts the overdue leave report for the Province and advises the respective line manager to ensure that direct reports take compulsory leave.
- Acts as a central point of contact for the required returns and requests for Human Resources information.
- Ensures that the relevant posters are displayed in terms of Labour Law requirements (e.g., the Basic Conditions of Employment, etc.).
- Ensures that the administration regarding staff changes (e.g., Personnel Record Update / PRUs) is actioned for the relevant department.
- Facilitates the completion of necessary documents relating to staff appointments, transfers, resignations and personal computers (PC) licences.
- Provides general support to staff regarding Employee Self-Service (ESS) and medical aid issues.
- Maintains staff records.
- Co-ordinates corporate wear fitting
Qualifications
- Grade 12
- Relevant tertiary education
Experience
- Minimum 2- 3 years basic administration skills
Specialist Skills required:
- PC Literate (Microsoft Word, Windows) MS Word, Excel, Outlook Express
Essential requirements:
- Must be figure orientated
- Ability to communicate effectively verbally and in writing
- Must be reliable, trustworthy, and honest
- Be in possession of a valid South African driver’s license free of endorsements
Closing Date 09 June 2026
go to method of application »
Role Purpose
- The Regional Manager is responsible for building, activating, and growing the 4ALL Voucher merchant base within a defined region. The immediate priority is to identify and onboard non-trading merchants onto voucher products, ensure those merchants are properly educated, and convert them into active, consistent traders.
- This is a hands-on field leadership role for someone who can manage people, drive activity, and turn regional opportunity into measurable sales performance.
Primary Mission
- Drive regional contribution towards the national target of 5,000 non-trading merchants onboarded and activated per month.
- Build a strong regional field execution rhythm that converts dormant or non-trading merchants into active voucher sellers.
- Ensure every onboarded merchant understands the product, the customer use case, the value proposition, and how to sell 4ALL Voucher confidently.
- Once the base is onboarded, shift focus from onboarding volume to voucher sales volume, repeat trading, and ARPU growth per active merchant.
Key Responsibilities
- Merchant Onboarding and Activation: Identify, prioritise, onboard, and activate non-trading merchants within the region. Focus on merchants with realistic potential to trade vouchers consistently, not only merchants who can be added to a list.
- Regional Sales Growth: Own regional voucher performance across active merchants, transactions, sales volume, and ARPU per merchant. Build action plans to move merchants from non-trading to low-volume, then from low-volume to consistent trading.
- Field Team Leadership: Manage and motivate field agents, sales teams, activators, and supporting resources. Ensure teams understand daily targets, visit plans, quality expectations, reporting requirements, and merchant education standards.
- Merchant Education: Ensure merchants understand how to sell voucher products, explain use cases to customers, handle common questions, and position 4ALL Voucher against competitor voucher products.
- In-Store Visibility and Call to Action: Ensure branded material, point-of-sale visibility, and simple customer-facing messaging are implemented correctly in stores. The merchant and customer should clearly know what action to take.
- Competitor Conversion: Identify merchants trading competitor voucher products and build practical plans to win share of wallet through education, incentives, campaign activity, and field follow-up.
- Campaign Execution: Execute national and regional campaigns, including grant-day, payday, sports-driven, customer-awareness, and merchant incentive campaigns. Ensure campaigns translate into actual trading behaviour.
- Reporting and Insights: Provide weekly performance updates covering onboarded merchants, activated merchants, trading merchants, volume trends, ARPU trends, team activity, competitor activity, and field learnings.
- Quality Control: Ensure onboarding quality is maintained. Merchants should be correctly captured, visited, educated, branded where applicable, and followed up until trading behaviour is visible.
Role Evolution After the Base Is Onboarded
In the early phase, the Regional Manager will be heavily focused on merchant onboarding, activation, education, and field execution. Once the regional non-trading merchant base has been onboarded and activated, the role will naturally shift towards a more volume-led growth mandate.
- Grow voucher sales volume from the onboarded merchant base.
- Increase ARPU per active merchant through consistent trading, education, campaigns, and improved merchant behaviour.
- Drive repeat trading and reduce merchant inactivity.
- Identify high-potential merchants and move them into higher monthly volume bands.
- Support a performance-based incentive approach linked to volume growth, ARPU improvement, and active trading behaviour.
Key Performance Indicators
- Regional contribution towards the national 5,000 non-trading merchant onboarding and activation target per month.
- Number of newly activated trading merchants per month.
- Percentage of onboarded merchants that start trading within the expected period.
- Voucher sales volume growth by region.
- ARPU growth per active merchant.
- Repeat trading rate and reduction in inactive merchants.
- Field team productivity, including visits, activations, education sessions, and follow-ups.
- Campaign execution quality and campaign-driven sales uplift.
- Merchant visibility and point-of-sale compliance.
Ideal Candidate Profile
- A strong field operator who enjoys being close to the market and close to the numbers.
- Experience in merchant acquisition, field sales, FMCG, telco, prepaid products, fintech, informal trade, or township market execution.
- Proven ability to lead teams in a high-activity, target-driven environment.
- Comfortable working with informal merchants, spaza shops, independent retailers, agents, and sales teams.
- Able to balance people leadership with disciplined reporting and performance management.
- Understands that onboarding is only valuable if it leads to trading behaviour and volume growth.
Minimum Requirements
- 3 to 6 years of experience in field sales, regional sales, merchant acquisition, field marketing, retail execution, FMCG, fintech, prepaid, or telco environments.
- Experience managing field teams, agents, promoters, sales representatives, or activation teams.
- Strong understanding of township, informal, or independent merchant environments will be an advantage.
- Valid driver’s licence and willingness to travel extensively within the region.
- Strong Excel, reporting, CRM, or field management platform experience will be advantageous.
go to method of application »
Role Purpose
- The Regional Manager is responsible for building, activating, and growing the 4ALL Voucher merchant base within a defined region. The immediate priority is to identify and onboard non-trading merchants onto voucher products, ensure those merchants are properly educated, and convert them into active, consistent traders.
- This is a hands-on field leadership role for someone who can manage people, drive activity, and turn regional opportunity into measurable sales performance.
Primary Mission
- Drive regional contribution towards the national target of 5,000 non-trading merchants onboarded and activated per month.
- Build a strong regional field execution rhythm that converts dormant or non-trading merchants into active voucher sellers.
- Ensure every onboarded merchant understands the product, the customer use case, the value proposition, and how to sell 4ALL Voucher confidently.
- Once the base is onboarded, shift focus from onboarding volume to voucher sales volume, repeat trading, and ARPU growth per active merchant.
Key Responsibilities
- Merchant Onboarding and Activation: Identify, prioritise, onboard, and activate non-trading merchants within the region. Focus on merchants with realistic potential to trade vouchers consistently, not only merchants who can be added to a list.
- Regional Sales Growth: Own regional voucher performance across active merchants, transactions, sales volume, and ARPU per merchant. Build action plans to move merchants from non-trading to low-volume, then from low-volume to consistent trading.
- Field Team Leadership: Manage and motivate field agents, sales teams, activators, and supporting resources. Ensure teams understand daily targets, visit plans, quality expectations, reporting requirements, and merchant education standards.
- Merchant Education: Ensure merchants understand how to sell voucher products, explain use cases to customers, handle common questions, and position 4ALL Voucher against competitor voucher products.
- In-Store Visibility and Call to Action: Ensure branded material, point-of-sale visibility, and simple customer-facing messaging are implemented correctly in stores. The merchant and customer should clearly know what action to take.
- Competitor Conversion: Identify merchants trading competitor voucher products and build practical plans to win share of wallet through education, incentives, campaign activity, and field follow-up.
- Campaign Execution: Execute national and regional campaigns, including grant-day, payday, sports-driven, customer-awareness, and merchant incentive campaigns. Ensure campaigns translate into actual trading behaviour.
- Reporting and Insights: Provide weekly performance updates covering onboarded merchants, activated merchants, trading merchants, volume trends, ARPU trends, team activity, competitor activity, and field learnings.
- Quality Control: Ensure onboarding quality is maintained. Merchants should be correctly captured, visited, educated, branded where applicable, and followed up until trading behaviour is visible.
Role Evolution After the Base Is Onboarded
In the early phase, the Regional Manager will be heavily focused on merchant onboarding, activation, education, and field execution. Once the regional non-trading merchant base has been onboarded and activated, the role will naturally shift towards a more volume-led growth mandate.
- Grow voucher sales volume from the onboarded merchant base.
- Increase ARPU per active merchant through consistent trading, education, campaigns, and improved merchant behaviour.
- Drive repeat trading and reduce merchant inactivity.
- Identify high-potential merchants and move them into higher monthly volume bands.
- Support a performance-based incentive approach linked to volume growth, ARPU improvement, and active trading behaviour.
Key Performance Indicators
- Regional contribution towards the national 5,000 non-trading merchant onboarding and activation target per month.
- Number of newly activated trading merchants per month.
- Percentage of onboarded merchants that start trading within the expected period.
- Voucher sales volume growth by region.
- ARPU growth per active merchant.
- Repeat trading rate and reduction in inactive merchants.
- Field team productivity, including visits, activations, education sessions, and follow-ups.
- Campaign execution quality and campaign-driven sales uplift.
- Merchant visibility and point-of-sale compliance.
Ideal Candidate Profile
- A strong field operator who enjoys being close to the market and close to the numbers.
- Experience in merchant acquisition, field sales, FMCG, telco, prepaid products, fintech, informal trade, or township market execution.
- Proven ability to lead teams in a high-activity, target-driven environment.
- Comfortable working with informal merchants, spaza shops, independent retailers, agents, and sales teams.
- Able to balance people leadership with disciplined reporting and performance management.
- Understands that onboarding is only valuable if it leads to trading behaviour and volume growth.
Minimum Requirements
- 3 to 6 years of experience in field sales, regional sales, merchant acquisition, field marketing, retail execution, FMCG, fintech, prepaid, or telco environments.
- Experience managing field teams, agents, promoters, sales representatives, or activation teams.
- Strong understanding of township, informal, or independent merchant environments will be an advantage.
- Valid driver’s licence and willingness to travel extensively within the region.
- Strong Excel, reporting, CRM, or field management platform experience will be advantageous.
go to method of application »
Role Purpose
- The Regional Manager is responsible for building, activating, and growing the 4ALL Voucher merchant base within a defined region. The immediate priority is to identify and onboard non-trading merchants onto voucher products, ensure those merchants are properly educated, and convert them into active, consistent traders.
- This is a hands-on field leadership role for someone who can manage people, drive activity, and turn regional opportunity into measurable sales performance.
Primary Mission
- Drive regional contribution towards the national target of 5,000 non-trading merchants onboarded and activated per month.
- Build a strong regional field execution rhythm that converts dormant or non-trading merchants into active voucher sellers.
- Ensure every onboarded merchant understands the product, the customer use case, the value proposition, and how to sell 4ALL Voucher confidently.
- Once the base is onboarded, shift focus from onboarding volume to voucher sales volume, repeat trading, and ARPU growth per active merchant.
Key Responsibilities
- Merchant Onboarding and Activation: Identify, prioritise, onboard, and activate non-trading merchants within the region. Focus on merchants with realistic potential to trade vouchers consistently, not only merchants who can be added to a list.
- Regional Sales Growth: Own regional voucher performance across active merchants, transactions, sales volume, and ARPU per merchant. Build action plans to move merchants from non-trading to low-volume, then from low-volume to consistent trading.
- Field Team Leadership: Manage and motivate field agents, sales teams, activators, and supporting resources. Ensure teams understand daily targets, visit plans, quality expectations, reporting requirements, and merchant education standards.
- Merchant Education: Ensure merchants understand how to sell voucher products, explain use cases to customers, handle common questions, and position 4ALL Voucher against competitor voucher products.
- In-Store Visibility and Call to Action: Ensure branded material, point-of-sale visibility, and simple customer-facing messaging are implemented correctly in stores. The merchant and customer should clearly know what action to take.
- Competitor Conversion: Identify merchants trading competitor voucher products and build practical plans to win share of wallet through education, incentives, campaign activity, and field follow-up.
- Campaign Execution: Execute national and regional campaigns, including grant-day, payday, sports-driven, customer-awareness, and merchant incentive campaigns. Ensure campaigns translate into actual trading behaviour.
- Reporting and Insights: Provide weekly performance updates covering onboarded merchants, activated merchants, trading merchants, volume trends, ARPU trends, team activity, competitor activity, and field learnings.
- Quality Control: Ensure onboarding quality is maintained. Merchants should be correctly captured, visited, educated, branded where applicable, and followed up until trading behaviour is visible.
Role Evolution After the Base Is Onboarded
In the early phase, the Regional Manager will be heavily focused on merchant onboarding, activation, education, and field execution. Once the regional non-trading merchant base has been onboarded and activated, the role will naturally shift towards a more volume-led growth mandate.
- Grow voucher sales volume from the onboarded merchant base.
- Increase ARPU per active merchant through consistent trading, education, campaigns, and improved merchant behaviour.
- Drive repeat trading and reduce merchant inactivity.
- Identify high-potential merchants and move them into higher monthly volume bands.
- Support a performance-based incentive approach linked to volume growth, ARPU improvement, and active trading behaviour.
Key Performance Indicators
- Regional contribution towards the national 5,000 non-trading merchant onboarding and activation target per month.
- Number of newly activated trading merchants per month.
- Percentage of onboarded merchants that start trading within the expected period.
- Voucher sales volume growth by region.
- ARPU growth per active merchant.
- Repeat trading rate and reduction in inactive merchants.
- Field team productivity, including visits, activations, education sessions, and follow-ups.
- Campaign execution quality and campaign-driven sales uplift.
- Merchant visibility and point-of-sale compliance.
Ideal Candidate Profile
- A strong field operator who enjoys being close to the market and close to the numbers.
- Experience in merchant acquisition, field sales, FMCG, telco, prepaid products, fintech, informal trade, or township market execution.
- Proven ability to lead teams in a high-activity, target-driven environment.
- Comfortable working with informal merchants, spaza shops, independent retailers, agents, and sales teams.
- Able to balance people leadership with disciplined reporting and performance management.
- Understands that onboarding is only valuable if it leads to trading behaviour and volume growth.
Minimum Requirements
- 3 to 6 years of experience in field sales, regional sales, merchant acquisition, field marketing, retail execution, FMCG, fintech, prepaid, or telco environments.
- Experience managing field teams, agents, promoters, sales representatives, or activation teams.
- Strong understanding of township, informal, or independent merchant environments will be an advantage.
- Valid driver’s licence and willingness to travel extensively within the region.
- Strong Excel, reporting, CRM, or field management platform experience will be advantageous.
go to method of application »
Role Purpose
- The Regional Manager is responsible for building, activating, and growing the 4ALL Voucher merchant base within a defined region. The immediate priority is to identify and onboard non-trading merchants onto voucher products, ensure those merchants are properly educated, and convert them into active, consistent traders.
- This is a hands-on field leadership role for someone who can manage people, drive activity, and turn regional opportunity into measurable sales performance.
Primary Mission
- Drive regional contribution towards the national target of 5,000 non-trading merchants onboarded and activated per month.
- Build a strong regional field execution rhythm that converts dormant or non-trading merchants into active voucher sellers.
- Ensure every onboarded merchant understands the product, the customer use case, the value proposition, and how to sell 4ALL Voucher confidently.
- Once the base is onboarded, shift focus from onboarding volume to voucher sales volume, repeat trading, and ARPU growth per active merchant.
Key Responsibilities
- Merchant Onboarding and Activation: Identify, prioritise, onboard, and activate non-trading merchants within the region. Focus on merchants with realistic potential to trade vouchers consistently, not only merchants who can be added to a list.
- Regional Sales Growth: Own regional voucher performance across active merchants, transactions, sales volume, and ARPU per merchant. Build action plans to move merchants from non-trading to low-volume, then from low-volume to consistent trading.
- Field Team Leadership: Manage and motivate field agents, sales teams, activators, and supporting resources. Ensure teams understand daily targets, visit plans, quality expectations, reporting requirements, and merchant education standards.
- Merchant Education: Ensure merchants understand how to sell voucher products, explain use cases to customers, handle common questions, and position 4ALL Voucher against competitor voucher products.
- In-Store Visibility and Call to Action: Ensure branded material, point-of-sale visibility, and simple customer-facing messaging are implemented correctly in stores. The merchant and customer should clearly know what action to take.
- Competitor Conversion: Identify merchants trading competitor voucher products and build practical plans to win share of wallet through education, incentives, campaign activity, and field follow-up.
- Campaign Execution: Execute national and regional campaigns, including grant-day, payday, sports-driven, customer-awareness, and merchant incentive campaigns. Ensure campaigns translate into actual trading behaviour.
- Reporting and Insights: Provide weekly performance updates covering onboarded merchants, activated merchants, trading merchants, volume trends, ARPU trends, team activity, competitor activity, and field learnings.
- Quality Control: Ensure onboarding quality is maintained. Merchants should be correctly captured, visited, educated, branded where applicable, and followed up until trading behaviour is visible.
Role Evolution After the Base Is Onboarded
In the early phase, the Regional Manager will be heavily focused on merchant onboarding, activation, education, and field execution. Once the regional non-trading merchant base has been onboarded and activated, the role will naturally shift towards a more volume-led growth mandate.
- Grow voucher sales volume from the onboarded merchant base.
- Increase ARPU per active merchant through consistent trading, education, campaigns, and improved merchant behaviour.
- Drive repeat trading and reduce merchant inactivity.
- Identify high-potential merchants and move them into higher monthly volume bands.
- Support a performance-based incentive approach linked to volume growth, ARPU improvement, and active trading behaviour.
Key Performance Indicators
- Regional contribution towards the national 5,000 non-trading merchant onboarding and activation target per month.
- Number of newly activated trading merchants per month.
- Percentage of onboarded merchants that start trading within the expected period.
- Voucher sales volume growth by region.
- ARPU growth per active merchant.
- Repeat trading rate and reduction in inactive merchants.
- Field team productivity, including visits, activations, education sessions, and follow-ups.
- Campaign execution quality and campaign-driven sales uplift.
- Merchant visibility and point-of-sale compliance.
Ideal Candidate Profile
- A strong field operator who enjoys being close to the market and close to the numbers.
- Experience in merchant acquisition, field sales, FMCG, telco, prepaid products, fintech, informal trade, or township market execution.
- Proven ability to lead teams in a high-activity, target-driven environment.
- Comfortable working with informal merchants, spaza shops, independent retailers, agents, and sales teams.
- Able to balance people leadership with disciplined reporting and performance management.
- Understands that onboarding is only valuable if it leads to trading behaviour and volume growth.
Minimum Requirements
- 3 to 6 years of experience in field sales, regional sales, merchant acquisition, field marketing, retail execution, FMCG, fintech, prepaid, or telco environments.
- Experience managing field teams, agents, promoters, sales representatives, or activation teams.
- Strong understanding of township, informal, or independent merchant environments will be an advantage.
- Valid driver’s licence and willingness to travel extensively within the region.
- Strong Excel, reporting, CRM, or field management platform experience will be advantageous.
go to method of application »
Purpose of the position:
- Support the Group Brand Manager in overseeing the brand strategy and execution for a consistent roll-out.
- The Brand Associate will assist in the development of brand strategies, support market research and analysis, aid in marketing campaigns, coordinate promotional activities, manage social media content, and track brand performance metrics.
- This role requires a strong understanding of building brands and brand awareness as we strive to establish ‘one’ Lesaka brand and become the leading fintech brand in Southern Africa within the next 5 years.
Duties and Responsibilities but not limited to:
- Assist in the development of brand strategies
- Support conducting market research and analysis.
- Support last-mile fulfilment of brand campaigns.
- Support tracking brand performance metrics.
- Assist with coordinating of TV commercial planning and execution, and work closely with Chief Marketing Officer and Group Brand Manager.
- Coordinate promotional activities and brand activations, including sourcing and delivering branded collateral like banners, clothing apparel, activation kits, etc.
- Manage inventory of banners and activation kits, ensuring minimum stock levels for activations and overseeing the check-in and check-out process of activation items.
- Collaborate with the appointed service provider to launch the Online Staff Shop for staff to purchase branded clothing, promotional items, and stationery. Including stock planning and management.
- Assist the marketing team with obtaining quotations for activations, promotional items, branded clothing, branded stationery, leaflets, posters, etc.
- Manage the loading of quotations into the financial system (Oxalys), obtaining necessary approvals, invoices, and ensuring timely payments to service providers.
- Update the budget tracker monthly for budget reporting.
- Assist with setting up brand activations as needed.
- Aid in sponsorship planning and execution.
- Conduct (assist with) copywriting for brand executions, including internal communications, social media content, and website copy.
- Help prepare presentations and reports while liaising with external vendors to ensure brand consistency across all channels.
Qualifications and Experience:
Education & Experience:
- Degree/Diploma in Brand Management, Marketing, or Advertising.
- Mid-level role with at least 3-5 years of professional experience in Brand Management.
- Experience in rebranding projects is advantageous.
- Additional certifications in digital marketing are a plus.
Technical Skills:
- Proficiency in MS Office Suite (Outlook, Word, Excel, and especially PowerPoint).
- Familiarity with Canva or similar design tools.
Soft Skills:
- Coordination and Project Management Skills: Strong ability to organise tasks, manage schedules, and oversee multiple projects simultaneously, ensuring timely execution and effective collaboration among team members.
- Communication Skills: Ability to convey ideas clearly and effectively, both verbally and in writing.
- Teamwork: Capability to collaborate with cross-functional teams and contribute to a cohesive work environment.
- Creativity: Innovative thinking to develop engaging brand strategies and campaigns.
- Adaptability: Flexibility to adjust to changing market conditions, brand strategies, and team dynamics.
- Attention to Detail: Ensuring accuracy in brand messaging, marketing materials, and reporting.
- Time Management: Effectively prioritising tasks and managing multiple projects simultaneously.
- Problem-Solving: Ability to identify issues and develop practical solutions quickly.
Closing Date 10 June 2026
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Purpose of the position:
- The Group Designer (Graphic & Multimedia) will be responsible for driving the creative vision and execution of all design work for Lesaka Group (Shared Services). This role requires a creative and detail-oriented professional who can produce impactful visual communications across digital, print, video, and motion graphics platforms, in line with the new ‘one’ Lesaka brand corporate identity (Rebrand project).
- The Group Designer will collaborate closely with the Chief Marketing Officer, Group Brand Manager, as well as Internal Communications Manager to ensure all creative output is aligned with Lesaka’s brand identity, strategic objectives, and campaign goals.
Duties and Responsibilities but not limited to:
Creative Direction & Design:
- Lead the conceptualisation and execution of visual designs for integrated campaigns,
- including digital, social media, print, multimedia, as well as mailers and digi magazine.
- Translate marketing and business objectives into compelling visual storytelling.
- Uphold and evolve the Lesaka brand identity across all touchpoints.
Multimedia Production:
- Design and develop multimedia content, including video editing, animations, motion graphics, editing testimonial / staff videos and interactive assets.
- Produce engaging presentations, infographics to support strategic initiatives.
- Manage photography, videography, and post-production processes when required.
Collaboration & Project Management:
- Manage multiple design projects simultaneously, ensuring timely delivery.
- Present design concepts and creative ideas to stakeholders for feedback and approval.
Brand & Quality Control:
- Ensure all creative work meets CI guidelines, maintains consistency, and reflects
- Lesaka’s tone and positioning.
- Stay ahead of industry trends and best practices in design, multimedia, and user
- Recommend tools, technologies, and processes to improve creative output and
Qualifications and Experience:
Education & Experience:
- Degree/Diploma in Graphic Design (or NQF Level 5 or 6), Visual Communication,
- Multimedia Design, or related field.
- 5 years of professional experience in graphic design.
- Strong portfolio showcasing multimedia design capabilities (print, digital, video,
- animation, motion graphics).
- Experience in rebrand projects.
Technical Skills:
- Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign, After Effects, Premiere Pro).
- Skilled in building design templates in Canva.
- Skilled in multimedia and motion graphics design.
- Experience with digital platforms, UI/UX basics, and responsive design principles.
- Knowledge of MS Office Suite (especially PowerPoint) for branded presentations.
Soft Skills:
- Strong creative vision with meticulous attention to detail.
- Excellent communication and presentation skills.
- Ability to manage multiple priorities and meet deadlines.
- Strong collaboration and stakeholder engagement skills.
- Proactive problem-solver with a growth mindset.
- Strong inter-personal skills and track record of building high performing design teams.
Closing Date 10 June 2026
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Job Description
Key Performance Areas
- To acquire and educate for sales and service. drive digital migration, ensure activation and cross complementary products
Customer
- Takes accountability in customer engagement to identify customer’s needs.
- Use the systems to establish the authenticity of the customer and avoid dealing with and compromising information to unauthorized persons.
- Performs the regulatory checks for the customer, FICA, POPI and NCR
- Aid customers in account servicing and account origination.
- Handles client serving like issuing of card, answering to client queries
- Referring matters outside the operational mandate to the team leader
People
- Adheres to principles of teamwork
- Allows to be led by the senior
Finance
- Ensure that revenue is generated by meeting the agreed sales target
- Retain customers by providing client service and resolving complaints and queries timeously
- Prevent account closures and operational losses by following laid down procedures on compliance
Process, Risk, Regulatory & Compliance
- Comply with FAIS guidelines (Honesty and Integrity)
- Operates within the code of conduct
- Adhere to Treat Customer fairly, FICA, POPI and NCR guidelines
- Refers any matters outside the laid down scoring to the team leader
- Operate within the stipulated Levels and Limits
- Collate information regarding systems, clients and process to aid an improvement of the overall client experience
Responsibilities
- Leads identified converted into successful sales.
- Ensure activities support cost containment and reduction.
- Educate customers on correct digital channels to maximize channel optimisation.
- Connect with our customers by living up to our brand promise of “HIGH FIVE” at all times. Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
- Make sure ACTIVATION is PRIORITY on onboarding
- Always conduct themselves in an ethical manner.
- Adhere to the TCF (Treating Customer fairly) principles in all that you do.
- Optimize every customer interaction to migrate cash transactions and/or convert customer to digital channels and self-service channels.
- Resolve all customer queries efficiently, and within agreed timelines.
- Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
- Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
- Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
- Demonstrates behaviour in support of the organizational values.
- Takes accountability for own performance, personal and career development.
- Maintain an ability to adapt to ever changing business and customer needs.
- Contribute to the overall effectiveness and success of the team.
- Improve knowledge and competencies by completing role specific training.
Key performance measure
- Meet stipulated target
- Service compliments and complaints
- Adhere to Compliance requirements
- Operational losses and attrition
Qualifications
- Minimum Qualification: NQF 4 Qualification
- Preferred Qualification: Relevant NQF 5 qualification as prescribed by the Financial Services Board
- Regulatory Exam qualification
- An appropriate recognised business Diploma or Higher Certificate at NQF level 6
- Microsoft office Computer Literate
Experience
- Experience: 1-2 years related experience
- FAIS – Yes
The successful applicant must:
- Leadership competencies - Manager of Self
- Meeting customers’ needs: I make every effort to understand and fulfil the needs of my internal and external customers. The relationships I establish help customers to feel valued and appreciated and reflect good business practices.
- Handling upset customers: I handle upset customers by hearing them out, empathizing, apologizing, and taking personal responsibility for resolving their problems/issues
- Accepting development opportunities: I accept responsibility for my own development so that I can reach my full potential; and I jointly determine appropriate developmental activities with my manager; OR
- Inspiring others to develop I instil in others a curiosity for new knowledge, experiences, and challenges, and help team members to create development opportunities for the achievement of their full potential
- Anticipating changes: I anticipate changes in work tasks, situations, and the environment, and actively use new situations as opportunities to achieve results
- Considering impact: When attempting to improve my work outputs, I consider the people and systems that will be impacted by my actions
- Working interdependently: My best results are achieved when working with or through my team and, where applicable, several diverse teams across the Net1
- Valuing teams: I value the talents of others, demonstrate commitment to my team, share important or relevant information, and contribute to the achievement of our goals
- Having the confidence to achieve ambitious goals: I strive for the achievement of ambitious goals, as an individual and within teams. I ensure that my actions and decisions demonstrate a commercial mindset.
- Celebrating success: I celebrate success but guard against complacency, do not undermine or discredit others, or become arrogant.
- Building relationships: I actively build trusting and productive relationships with people at work, regardless of their cultural backgrounds, backgrounds, or viewpoints.
- Being true to myself: I always do what I say I will do, even when I am under pressure.
- Demonstrating integrity: I work in an open, transparent and respectful way and I uphold the rights and feelings of all those I work with, especially our customers.
- Understanding regulatory requirements: I demonstrate a full knowledge and understanding of all regulatory rules and principles relevant to my role. I adhere to both the letter and the spirit of applicable regulatory rules and principles. I comply with internal policies and procedures and escalate or whistle-blow potential risks and concerns when I identify them.
Closing Date 10 June 2026
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ROLE PURPOSE
- The Senior Manager: Content Procurement and Pricing is responsible for leading and overseeing the consolidated procurement function for all prepaid content categories across the organisation.
- This includes airtime, data, bill payments, prepaid electricity, and vouchers (gaming and lottery). The role sits at the intersection of commercial strategy and operational execution, ensuring that all content procured meets defined financial thresholds, contributes positively to gross profit, and is managed throughout its full lifecycle from supplier negotiation through to stock and treasury management.
- The role is also responsible for developing and maintaining the organisation's pricing models, monitoring the impact of content on overall gross profit margin, and advising senior leadership on pricing strategy across all content categories.
KEY RESPONSIBILITIES
- Lead the end-to-end consolidated procurement process for all content categories including airtime, mobile data, prepaid electricity, bill payment services, and gaming and lottery vouchers.
- Receive and assess content leads from category heads and sales teams, ensuring each opportunity passes the commercial intelligence assessment gate before procurement is initiated.
- Negotiate commercial terms with Mobile Network Operators (MNOs), content aggregators, resellers, and bill payment service providers to secure favourable rates and supply conditions.
- Oversee supplier onboarding, contracting, and relationship management across all content verticals.
- Work closely with the Pricing Manager to ensure all procured content meets GP% targets and does not erode the Weighted Average Cost of Capital (WACC).
- Manage and develop a team comprising Supplier Managers, Stock Controllers, and a Treasury / Float Manager.
- Implement and maintain procurement governance frameworks, approval workflows, and policy documentation.
- Provide regular reporting to the Head of Commercial Intelligence on procurement pipeline, supplier performance, stock levels, and financial exposure.
- Identify opportunities to consolidate supplier relationships across divisions and drive cost efficiencies through volume aggregation.
- Ensure compliance with all regulatory, legal, and internal audit requirements related to procurement activities.
- Develop, maintain, and continuously refine pricing models for each content category.
- Monitor the impact of existing content on the overall product margin and provide recommendations for repricing, renegotiation, or delisting.
- Work closely with the Manager: Commercial Performance and Business Intelligence to align pricing strategy with supplier negotiation outcomes.
- Partner with the Manager: Commercial Performance and Business Intelligence to ensure pricing decisions are underpinned by accurate transactional and financial data.
- Produce regular pricing performance reports for the Head of Commercial Intelligence and relevant category heads.
- Advise on the financial structuring of new supplier agreements, including volume-based incentive structures and margin protection clauses.
- Lead and develop a team of two Data/ Financial Analysts.
- Stay abreast of market pricing trends across MNOs, aggregators, electricity distributors, and voucher providers.
MINIMUM REQUIREMENTS
- Bachelor's degree in Supply Chain Management, Commerce, Finance, or a related field. A postgraduate qualification is advantageous.
- Minimum 7 years' experience in a procurement or supply chain role, with at least 3 years at a management level.
- Experience in the telecoms, fintech, or prepaid content industry is strongly preferred.
- Demonstrated track record of managing supplier relationships with MNOs, aggregators, or content resellers.
- Strong understanding of procurement financial metrics including GP%, WACC, and float management.
- Proficiency in procurement systems and ERP platforms.
CORE COMPETENCIES
- Strategic supplier negotiation and relationship management
- Commercial acumen with strong financial analysis capability
- Cross-functional stakeholder management
- Attention to detail and analytical rigour
- Team leadership and people development
- Process design and governance implementation
- Risk identification and mitigation
Method of Application
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