A Senior Operations Manager - Richardsbay at Fidelity Services Group

• The overall purpose of this position is to ensure the efficient day to day running and operations in the Richard Bay Coal terminal line in Northern KZN

 Key areas of responsibility will include:

• Management of Managers/Sector Managers and ensuring that all personnel matters are dealt with promptly
• Ensuring that all managers maintain and adhere to set budgets
• Asset control
• Responsible for staff, duty rosters, medicals, polygraphs and training
• Ensuring that due process is followed regarding the submission of quotations for purchases or repairs
• Ensuring that all operations comply with the standards and procedures required by the quality management system
• Submission of monthly and quarterly reports as required by Management
• Client liaison skills
• Fluent Zulu speaking
• Liaison between FSS and community heads

Qualifications, experience and other competencies required:

• Valid PSIRA (SOB) Grade A registration and accreditation
• At least 5 years’ experience in security operations, preferably with some experience in a management position
• Fully competent in the new firearm act, business purposes all calibre firearms (Handgun, shotgun, rifle and hand machine carbine)
• Valid competency certificates (Section 10 of the firearms control act, 60 of 2000)
• Working knowledge of the Firearm act and regulations
• Experience in budget development and management is required
• Experience in sales and marketing would be an advantage
• Knowledge of ISO 9001:2000 Quality Management and the implementation process thereof
• Strong planning, leadership and organisational skills as well as good interpersonal and communication skills are essential
• Good interpersonal communication and client liaison skills, at all levels are most important
• A valid unendorsed driving license and own transport are essential

Core Competencies:

• Strong leadership skills
• Strong communication skills
• Strong planning skills