Hot Jobs at Fidelity Services Group

Qualification & Experience:

• Matric or equivalent
• Minimum 5 years’ experience as a Sales Rep/Team Leader

Job requirements & Duties:

• Valid drivers’ licence
• Must be PSIRA registered (Grade C)
• Interviewing and short-listing potential reps when there are vacancies in the department
• Loading weekly vehicle inspection on the Green Fleet app
• Maintaining SFE with reps on a weekly basis and reporting to Regional Sales Manager
• Arranging and accompanying reps on regular group travels
• Assist with finding OPC venues for OPC events
• Training of new Sales Reps (admin & in the field) as well as non-performers
• Managing sick leave/AWOL
• Assisting with allocation of traffic fines/PER3
• Assisting reps with technical queries
• Assisting with OTC rejections of paperwork
• HR Manage
• Working closely with the Direct Sales Administrators

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Job Description

• The above position is vacant at Kokstad, reporting to the Regional Manager of the cash processing region
• The overall purpose of this position is to maintain the entire daily operation of the branch and to ensure all deposits has been verified in a balancing position and processed as per contractual agreement between the parties.

Minimum Requirements:

• Matric (Grade 12)
• Must be able to function in a stress full environment with daily challenges
• Excellent people management skills
• Excellent time management skills
• Previous Cash centre experience would be an advantage
• Must be able to deal on a professional level with clients

Key Performance Areas: (not totally inclusive):

• Management of Staff
• Queries relating to treasury and teller differences
• Feedback to clients and support department
• Adhering to policies and enforce procedures
• Mitigate Risk

Other personality attributes:

• Must be able to multi-task
• Must be willing to accept responsibility and accountability for all queries
• A hands-on person with exceptional time management skills
• Must be able to address and resolve any staff challenges which may arise.
• Position will require shift working (day or night)
   

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• The above position is vacant at our George Branch. The overall purpose of this position is to collect and deliver clients’ money and provide proof of delivery and collection.

Minimum Requirements:

• Clear criminal record
• PSIRA accredited with a minimum Grade C qualification
• Cash In Transit (CIT) certificate
• Firearm competency – with a minimum handgun (for business purposes) qualification
• At least 2 years’ experience in security industry or similar role (Advantageous at FSG)
• Clear disciplinary record
• Valid driver’s license is an advantage
• Able to work under pressure
• Physically fit

Job Specification:

• Will be expected to train as a future Custodian
• Full responsibility for collecting and delivering clients’ money
• Receiving, sorting and distributing consignments
• Report all delays to the Branch Manager immediately
• Incident prevention and reporting
• Maintain radio contact with controllers
• Take preventative action towards any suspicious activity

Other Personality Attributes and core competencies:

• Must be honest and reliable
• Must have good verbal and language abilities
• Must be assertive
• Pay attention to detail
• Customer service and relations
• Quality assurance
• Willing to work overtime
• Willing to travel
• Alertness
• Energetic, injury free and good health

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Job Description

• The above position is vacant at our Team Leader Branch. The overall purpose of this position is to assist the Operations Manager within the Cash in Transit division and ensure that Cash in Transit (CIT) operations are conducted according to planned procedures and schedules.

Minimum Requirements:

• Clear Criminal record
• PSIRA accredited with a minimum Grade C qualification
• Cash In Transit (CIT) certificate
• Firearm competency – with a minimum handgun (for business purposes) qualification
• Computer literate (compulsory)
• At least 3 years’ experience in security industry or similar role (Advantageous at FSG)
• CIT management/ supervisory experience is advantageous
• Valid driver’s license is advantageous
• Own transport is advantageous
• Able to work under pressure
• Prepared to work irregular hours
• Clear disciplinary record

Key Performance Areas (not totally inclusive):

• Take full responsibility and accountability for the vehicle i.e. report mechanical faults, refuelling, operating the various security systems, ensure cleanliness of the vehicle, etc.  
• Assisting with daily operational requirements
• Ensure security and manage movement of CIT schedules during transit
• Driving of the CIT vehicle when needed (if applicable)
• Accident prevention and reporting
• Maintain contact with the controllers
• Carryout Security drills and maintain security awareness
• Take preventative actions towards any reported suspicious activity
• Liaise with clients and all staff - specifically Management
• Complete documentation and administration e.g. daily roster and reports to be submitted to management
• Report all delays to the Operation Manager immediately
• Risk Management and compliance

Other Personality Attributes and core competencies:

• Must be honest and reliable
• Must have good verbal and language abilities
• Must be assertive
• Pay attention to detail
• Customer service and relations
• Quality Assurance
• Planning and organising skills
• Alertness

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CORE PURPOSE

• To provide office-based administrative support to all cleaning operations functions of Fidelity Cleaning Services.

PRINCIPLE ACCOUNTABILITIES

 Administration: Specific attention is to be given to the following:

•  Opening of new client files.
•  Update contract client list on a monthly basis.
•  Designing various forms and files for the purpose of recording contract activities.
•  Filing of operations correspondence with clients
•  Filing of any communications with clients on client files regarding increases
•  Maintenance of files for various operational needs or categories.
•  Maintaining updated records of old, current & amended contracts.
• Collating Area Manager reports for General Manager’s monthly report.
•  Maintaining and publishing standard operation procedures and documentation.
•  Ensuring shared drive is up to date with relevant documentation.
•  Assist with e-orders.
•  Assist with any IT request in the Cleaning department and follow up with IT department on progress

Financial Management: Specific attention is to be given to the following:

• Controlling credit notes issued – from requesting credit notes through to following up of credit issued and process to clients account.
• Preparing annual escalation reports on excel by combining recurring hygiene and sundry costing figures to enable us to do increase letters to customers. Type increase letters and hand to Area Managers for distribution to customers and email same to clients.
• Recurring Invoicing: checking, controlling, amending, updating & confirming correct before final invoice run.
• Amending the costing & calculations for chemical budgets after contractual increases or ammendments to contracts.
• Checking that monthly consumables not part of contract is billed for every month.
• Checking monthly sub-contractors invoices and that the client is billed for it every month.
• Create and check all sales orders for all cleaning sites to ensure full complement are covered.
• On request communicate with Debtors department to receive the debtor’s age analysis and send to AM’s on a monthly basis. Confirm with Debtors on a monthly basis the updated age analysis and any help needed from Operations to ensure outstanding debt collected.
• Submit recurring and non-recurring VI’s for billing.

Purchasing & Orders and Fixed Assets: Specific attention is to be given to the following:

• Assist Area Managers with ordering of start-up equipment and chemicals.
• Assist the Area Managers with completion and obtaining authorisation for any fixed asset required.
• Assists by forwarding authorized fixed asset requisition and quotes to the procurement manager for purchase order numbers.
• Keep a fixed asset resister
• Follow up on PO numbers to be issued.
• Placing stationery orders for the area managers after authorisation has been received from the Operations Manager and or General Manager.
• Follow up on any back orders still outstanding with stores or suppliers.

Safety Standards: Specific attention is to be given to the following:

• Ensure that any communications from SHE are displayed on the notice board.
• Ensure a healthy, clean, and safe working area in the allocated office area. Report any unsafe acts and unhealthy conditions immediately to the Facilities manager and the General Manager.

Human Resources: Specific attention is to be given to the following:

 Loading of Manpower’s when required:

• Loading of e-orders for BCAE and Operations (All required payroll PER’s) new
• Terminations
• Transfer
• Promotions or salary changes
• Leave
• Full and Final payments
• Changing details (Bank, Cell, Personal etc.)

Client Liaison and Retention: Specific attention is to be given to the following:

• Collating Area Manager monthly client satisfaction reports for General Manager’s monthly report. Calculate scores per individual client and score each area manager’s overall client satisfaction.
• Contacting customers to do PR calls and assessing service level satisfaction two times per month and once after receiving the Customer Satisfaction Reports from Area Managers.

Payroll: Specific attention is to be given to the following:

• Submitting and consolidating all pay queries to the payroll administrator.

Operations: Specific attention is to be given to the following:

• Monthly Area Manager stock sheets – Coordinate that they are timeously received. Consolidate and send to stores for ordering and delivery.
• Assist with communication to fleet regarding vehicle maintains,  traffic fines, licences for all vehicles. Receive all vehicle checklists from operations, check and ensure that reporting takes place when nessecary.
• Remind and monitor Area Mangers to checks time books and confirm changes and corrections are made, confirm with AM’s that Easy roster corrections are made.
• Assist Area Managers and constantly remind them regarding deadlines to be met.
• Ensure all operational documents to be completed are correct and completed in full before sending it off.
• All operational documents to be copied and filled.
• Assist  Area Managers in putting together Health & Safety files for all new contracts.
• Assist and help with resolution of queries within the agreed departmental/business unit SLA’s to participate in various ad-hoc projects where necessary with new site roll-out and new clients.

Adhoc Work: Specific attention is to be given to the following:

• Assist with any other tasks from time to time to ensure the smooth running and operations of the Cleaning Department.

DIMENSIONS

•  Subordinates:  No Subordiates - but will be required to work closely with all Area Managers

 Sub-Contractors:  

•  N/A

 Vehicles: 

•  N/A

 Equipment: 

•  Laptop

 Operating Budget: 

•  As per contract costings per site assist all Area Managers to stay within the budgeted costings

MANAGEMENT BREADTH

•  The incumbent is responsible for the management of own duties and resources. 
•  A high premium is placed on appearance that communicates a positive company image.  
•  Planning of daily activities is of importance.
•  The incumbent must have complete and comprehensive knowledge of MS Word, Excel and Power Point and have the ability to take accurate minutes and compile grammatically correct letters.

HUMAN RELATIONS

• A high degree of industrial and human relation skills are required.
• Must be highly sensitive to the industrial relations climate that exists in the company.
• His/her interaction skills will have a direct effect on the attitude of employees and customers.
•  His /her approach in dealing with employees, clients, suppliers and the public will assure maintenance of the key objectives of the company.
• Requires self control with the ability to remain calm in tense and conflict situations.
• The incumbent must be conversant in English. 
• He /she must understand the importance of a safe and healthy environment for all, safety at all times must receive its rightful priority.

THINKING ENVIRONMENT

• Inter personnel skills, language proficiency, writing, administrative and operational skills as well as a sound knowledge of the company and its activities are prerequisites for success.
• Knowledge of legislation relating to the Cleaning Industry is a prerequisite.

FREEDOM TO ACT

• The Operations Administrator has the freedom to act within the guidelines of this document.
• The holder of the position is expected to be decisive yet flexible in his/her approach.

CONSEQUENCE OF ERROR

• Messages conveyed incorrectly could result in lost business or a negative image to existing customers.
• Poor communications, correspondence and reactions to requests and enquiries will convey a negative image of the company.
• Incorrect procedures or documentation could lead to costly litigation and poor service to our customers and or in house clients.

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CORE PURPOSE

• To be responsible for all internal cleaning and hygiene administration, internal cleaning material and hygiene refill quotations and dispatching of stock and to ensure all processes are complied with accordingly.

PRINCIPLE ACCOUNTABILITIES

• Ensure the Cleaning mailbox order process is actioned and maintained daily on all orders. This includes requests for quotes for cleaning material, additional refills for hygiene units and consumables.
• Ensuring that all PO’s sent through the cleaning mailbox are actioned timeously for stock to be ordered from the suppliers; Nuwkem, Dynamicx, Twinsaver and G Fox and delivered to the respective clients during the 3 – 5 working days turnaround time.
• Create costings and request approval for stock to be ordered for internal and external clients, request for the RQN’s to be created and released.
• Ensure that PO received from clients include signed copies of the accepted quote for billing.
• Ensure that all billing for Cleaning requests is completed. This is for PO’s sent to the Cleaning mailbox for stock requests.
• Provide assistance to Operations on start of the hygiene, sanitary waste removal contracts. This includes scheduling the teams to install hygiene units at new site on the commencement date of the new contract.
• Scheduling hygiene services for the three teams. Including ablution deep clean, hygiene unit refills and collection of sanitary waste.
• Ensuring that all hygiene services carried out by team leaders are carried out in accordance with the service agreement.
• Send out weekly service schedule to the team leaders for services due to be rendered that week.
• Plan and manage the hygiene calender for team leaders for either weekly, monthly, quarterly or once off services for internal and external clients.
• Confirm stock quantities with stores for monthly orders (Nuwkem and Twinsaver).
• Ensure that the stock ordered for monthly refills matches that of the refills that need to be serviced.
• Ensure that monthly refill stock and consumables are ordered timeously form Nuwkem and Twinsaver.
• Dispatch monthly refill stock and consumables to team leaders in accordance with their servicing schedule.
• Dispatch monthly orders to respective clients as per the contract agreement. That is for clients who are not being serviced but only require stock for cleaning, included but not limited to: hand sanitiser, toilet paper etc.
• Dispatch monthly refill stock to the coastal Area Managers for hygiene services rendered for coastal clients. This is dispatched per site, according to the service agreement.
• Follow up regularly with the suppliers for all ordered stock. Including monthly refills orders from Nuwkem and Twinsaver and once off cleaning orders from different suppliers.
• Communicate regularly with internal and external clients to ensure they are satisfied with the service received.
• Attend and resolve client queries timeously regarding monthly refills, sanitary waste removal, cleaning orders and ablution deep cleaning.
• Ensure that team leaders and their assistants/cleaners sign attendance registers daily. This is to ensure that they are at work and for purpose of clocking in and out.
• Submitting adhoc posting sheets to billing to open lines for cleaners who worked according to the hours worked and signed for on the daily registers.
• Ensuring that once lines have been opened, they are captured on BPSI and submitted for payroll.
• Completion of daily posting sheets for Hygiene teams.
• Do posting sheet corrections for postings when needed for Hygiene Teams. Ensure time books are also checked and corrected.
• Check and do vetting of simulation payslips for Hygiene Teams.
• Match the hours posted on the timebook provided from payroll with that on the submitted attendance registers.
• Complete and submit PER 4’s and PER 17’s for Hygiene Teams when needed,
• Maintain monthly hygiene service calls to all clients, and ensure that strict deadlines and timelines are complied with.
• Ensure instructions on new hygiene installations are strictly adhered to.
• Ensure accurate dispatching of stock from stores take place. Follow up when needed.
• Maintain daily, weekly and monthly trackers and send to your manager for reviewing.
• Ensure to regularly follow up on all work tasks given to Team Leaders.
• Ensure customer communication is prompt and effective at all times.
• Ensure swift query resolutions from customers and follow the escalation process.
• Develop, build and maintain strong relationships with customers.
• Able to handle a number of different assignments at the same time.
• Assisting with all Audit queries when required.
• Assisting with Ad Hoc tasks and projects when required by Management.

DIMENSIONS

Subordinates:  Manages the following people:

• 3 x Hygiene / Specialized Team Leaders when Hygiene Administrator is not available

Sub-Contractors:  

• N/A

Vehicles: 

• N/A

Equipment: 

N/A

 Operating Budget: 

• As per contract costings per site for Hygiene and Once Off Jobs

 MANAGEMENT BREADTH

• Subordinates - Manages and directs Team Leaders and once off team cleaners.
• The incumbent is responsible for the management of own duties and resources. 
• A high premium is placed on appearance that communicates a positive company image.  
• Planning of daily activities is of utmost importance due to the variety of tasks and jobs to be achieved and complied with.
• The incumbent must have complete and comprehensive knowledge of MS Word and  Excel and SAP.

HUMAN RELATIONS

• A high degree of industrial and human relation skills are required.
• Must be highly sensitive to the industrial relations climate that exists in the company.
• His/her interaction skills will have a direct effect on the attitude of employees and customers.
• His /her approach in dealing with employees, clients, suppliers and the public will assure maintenance of the key objectives of the company.
• Requires self control with the ability to remain calm in tense and conflict situations.
• The incumbent must be conversant in English. 
• He /she must understand the importance of a safe and healthy environment for all, safety at all times must receive its rightful priority.

THINKING ENVIRONMENT

• Inter personnel skills, language proficiency, writing, administrative and operational skills as well as a sound knowledge of the company and its activities are prerequisites for success.

 FREEDOM TO ACT

• The Internal Sales Consultant has the freedom to act within the guidelines of this document.
• The holder of the position is expected to be decisive yet flexible in his/her approach.

CONSEQUENCE OF ERROR

• Messages conveyed incorrectly could result in lost business or a negative image to existing customers.
• Poor communications, correspondence and reactions to requests and enquiries will convey a negative image of the company.
• Incorrect procedures or documentation could lead to costly litigation and poor service to our customers and or in house clients.

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• We have vacant position for a Site Managers available in Kriel, Mpumalanga. 
• The overall purpose of the position is to ensure that all site-specific security requirements are adhered to and that the Client’s needs are always efficiently and professionally met (as per the SLA).  To ensure the posting of Security Officers and ensure that all operations are managed timeously and effectively. 

Minimum Requirements 

• Grade 12 (Matric) Certificate of equivalent. 
• Must have a NQF5 in Security Management
• PSIRA Grade A/B registered and accredited, up to date. 
• No Criminal Record or any pending cases. 
• Valid driver’s license with own reliable transport. 
• Minimum 2 - 5 years’ Site Supervisory or Management experience. 
• Staff Management experience essential. 
• Computer literacy. 
• Clear Criminal Record. 
• Must be physically fit and in good health. 
• Must reside in the greater Witbank/Kriel/Ga-Nala area or willing to relocate on own cost.  

Key Performance Areas: (not totally inclusive): 

• Maintaining good relations between Fidelity Security Services and clients regarding security services rendered. 
• Daily feedback and liaison with Fidelity Security Services Management and Clients. 
• Compiling, distribution, and communication on daily, weekly, and monthly reports. 
• Compiling, distribution and communication on all Incident, Accident, and Investigation reports. 
• Obtaining statements of all investigations. 
• Ensuring the posting of Security Officers is done timeously for full site coverage on both day shift and night shift, as per Client SLA agreement. 
• Ensuring that all Security Officers meet the contractual requirements as stipulated by the client. 
• Disciplined staff. Attend CCMA and Labour Court if and when required. 
• Constantly evaluating the service levels provided and making recommendations to the clients regarding the improvement of services. 
• Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals. 
• Auditing and verifying the access registers on a daily basis and generating exception reports. 

Core Competencies: 

• Good communication skills both verbal and written 
• Strong planning, organizational, and administrative skills are required. 
• Good interpersonal and client liaison skills are required. 
• Experience in investigation techniques and report writing. 
• Willing and able to work extended/flexi hours if and when required. 
• Ability to work under pressure and without supervision.  
• Analytical, Critical Thinking & Planning skills  

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• The overall purpose of this position is to ensure the efficient day to day running and operations in the Richard Bay Coal terminal line in Northern KZN

 Key areas of responsibility will include:

• Management of Managers/Sector Managers and ensuring that all personnel matters are dealt with promptly
• Ensuring that all managers maintain and adhere to set budgets
• Asset control
• Responsible for staff, duty rosters, medicals, polygraphs and training
• Ensuring that due process is followed regarding the submission of quotations for purchases or repairs
• Ensuring that all operations comply with the standards and procedures required by the quality management system
• Submission of monthly and quarterly reports as required by Management
• Client liaison skills
• Fluent Zulu speaking
• Liaison between FSS and community heads

Qualifications, experience and other competencies required:

• Valid PSIRA (SOB) Grade A registration and accreditation
• At least 5 years’ experience in security operations, preferably with some experience in a management position
• Fully competent in the new firearm act, business purposes all calibre firearms (Handgun, shotgun, rifle and hand machine carbine)
• Valid competency certificates (Section 10 of the firearms control act, 60 of 2000)
• Working knowledge of the Firearm act and regulations
• Experience in budget development and management is required
• Experience in sales and marketing would be an advantage
• Knowledge of ISO 9001:2000 Quality Management and the implementation process thereof
• Strong planning, leadership and organisational skills as well as good interpersonal and communication skills are essential
• Good interpersonal communication and client liaison skills, at all levels are most important
• A valid unendorsed driving license and own transport are essential

Core Competencies:

• Strong leadership skills
• Strong communication skills
• Strong planning skills

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• The overall purpose of this position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times in the Fourways Area.

Minimum Requirements...

• Grade A
• Grade 12 / Matric
• Drivers Licence and own reliable transport
• Must Reside in Fourways Area.
• Computer Literacy in MS Office, CCTV, etc
• Must be able to work under pressure and for extended hours as and when required
• Strong ability to work shifts
• Work independently and within a team.
• A minimum of 5 years’ experience in the Security Industry Control room or Call Centre
• No criminal record or any Pending Cases
• Must be reliable and trustworthy
• Call Centre or Control Room Experience
• Receiving complaints and informing management accordingly
• Able to exercise and maintain discipline.

Job Specification...

• Fluent in English
• Telephone Ethics and Communication
• Experience in Excuquard, Listener, Milestone, Challager, Auto Cam
• Compiling Reports / Investigations
• CCTV Experience
• VUMACAM Experience

Core competencies:

• Administration skills
• Organizational skills
• Communication skills
• Honesty
• Reliability
• Problem solving skills
• Managing of the control room personnel in all aspects of the control room
• Ability to meet strict deadlines.
• Numerical accuracy.
• High methodical working methods are required.
• Attention to details.
• Ability to liaise professionally with personnel at all levels.

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Job Description

• Receive completed pick slips from relevant warehouse personnel. Data capture correct equipment on database for stock allocation on jobs. Receiving of stock, filing of relevant pick slips after processing, posting of stock receipts in ERP system, Updating of GRV register, assist with stock take during month end, Ad hoc duties as and when required.

Minimum Qualifications                     

• Matric / Grade 12
• SAP – Will be an advantage
• Microsoft Office

Experience Required                                      

• Minimum of 3 years of experience within the warehouse industry

Competencies            

• Attention to detail
• Able to work under pressure
• Good people skills
• Able to work in and as part of a team
• Fast Learner
• Good Time management
• Accuracy
• Adhere to Stores Policies and Procedures

Main Duties                                         :          

• Ensure all picks slips are executed daily.
• Stock receipts processed daily.
• Ensure paperwork is filed according to the pick slip register.
• Stock reduction.
• Ensure to keep the warehouse admin area clean.
• Ensure all GRV documents are processed.

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• The overall purpose of this position is to count and verify the client’s money.

Minimum Requirements:

• Clear criminal record
• Grade 12 or equivalent
• Computer literate
• At least 2 years’ cashier experience or similar role
• Able to work under pressure
• Must be able to work at night

Job Specification:

• Ensure that cash processing procedures are adhered to
• Counting and verifying money
• Balancing and reconciling money
• Operating money counting machines
• Packing ATM’s

Other Personality Attributes and core competencies:

• Must be honest and reliable
• Must have good verbal and language abilities
• Able to follow instructions accurately
• Pay attention to detail
• Must be self- motivated
• Willing to work overtime
• Alertness
• Possess numeric skillsv

go to method of application »

• The overall purpose of this position is to count and verify the client’s money.

Minimum Requirements:

• Clear criminal record
• Grade 12 or equivalent
• Computer literate
• At least 2 years’ cashier experience or similar role
• Able to work under pressure
• Must be able to work at night

Job Specification:

• Ensure that cash processing procedures are adhered to
• Counting and verifying money
• Balancing and reconciling money
• Operating money counting machines
• Packing ATM’s

Other Personality Attributes and core competencies:

• Must be honest and reliable
• Must have good verbal and language abilities
• Able to follow instructions accurately
• Pay attention to detail
• Must be self- motivated
• Willing to work overtime
• Alertness
• Possess numeric skillsv

go to method of application »

Overall purpose of the job:

• To complete Tracking devices installations to the highest quality and within the required timelines.

Duties & Responsibilities:

• Complete hardware installations to the highest quality and within the required timelines
• Repair, Maintain and Installation of Tracking Systems
• Offer product support onsite and remotely
• Dealing with technical and client queries
• Assist with technical evaluations and repairs
• Management of stock and tool of trade vehicle
• Providing comprehensive feedback to internal role player

Minimum qualifications and experience:

• Matric
• Driver’s license (code B),
• Trade test in motor electrical electronics or similar preferred,
• Auto-electricians qualification advantageous,
• At least 3 years’ experience in the fitment of vehicle tracking equipment

Attributes:

• Action orientated
• Good fault finding skills
• Attention to detail
• Problem Solving

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Minimum Requirements:

• PSIRA Grade A
• Must have matric
• Must have at least 3 years’ experience in management or supervisory
• Must be computer literate
• Must be well spoken in English
• Must be able to do site training
• Must have a valid driver’s license

Key Performance Areas (not totally inclusive):

• Attending to client complaints and all kinds of unsatisfaction
• Strong leadership and communication skills
• Good judgement and decision making
• Client liaison and professional client relationship
• Compile weekly and monthly reports for the client
• Investigating all site theft and incidents
• Threat and risk assessment
• Ensure compliance with the company disciplinary code
• Health and safety management
• After hour visits and always on standby
• Conducting training for all supervisors and junior officers
• Check the posting sheets daily
• Have daily parades
• Report to the operations manager
   

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Overall Purpose of the job: 

• Be able to do the Installation & Service of electronic equipment for the security industry at commercial and industrial premises from Access control, CCTV, Fire and Automation

Minimum qualifications and experience:

• Matric or equivalent
• Minimum of 3 years’ experience as an Electronic Security technician
• Programming, wiring, installations and fault finding experience.

Job Requirements & Other Attributes:

• Valid code 08 driver’s license  - required 
• Must be PSIRA registered (Grade E)
• Basic electronic understanding
• Knowledge of Access control, CCTV, Fire Detection and IP systems
• Knowledge on Impro, Softcon, GSC, Barriers, Turnstiles, Ziton, Bosch and similar products
• Be able to read of plans do reticulation, cabling, termination and installation of electronic security equipment.
• Do fault finding on existing equipment and be able to do servicing on said equipment.
• Able to work standby as and when required

Main duties & Responsibilities:

• Program system as per specifications
• Plan the cable runs with the wireman
• Obtain customer codes before attending a call daily and when on Standby
• Complete handovers
• Complete job cards after every installation
• Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
• Keep stock up to date and assist storeman with stocktake
• Keep the company vehicle clean
• Submit petrol slips

Core competencies:

• Customer Focus
• Approachability
• Integrity and Trust
• Management relationships
• Composure
• Functional/Technical Skills
• Problem Solving and Troubleshooting.
• Self-Development
• Technical Learning
• Listening

go to method of application »

• Vacancies exist for Control Room Operators stationed at Vanderbijlpark at one of Fidelity Security's High-Risk Sites. The position will report to the Site Manager.  The main purpose of the position is to ensure Surveillance operations and report on it.

Requirement:

• PSIRA Grade B/A registered and renewed.
• NKP (National Key Point) – will be an added advantage.
• Have at least 3-5 years Control Room environment experience actively working as an Operator.
• Fully computer literate (Outlook, Excel, Word, What’s App) and has the ability to work their way around and understand when being taught how to use other software programs.
• Firearm Competent Business Purposes – will be an added advantage.
• Good administrative skills.
• Security Experience – Observe, act and report.
• Excellent Observation and reporting skills.
• Excellent English written and verbal communication skills.
• Contactable references.
• No criminal record (This will be verified)
• Reliable and sober habits.
• Should reside in the Randfontein/Westonaria/Carletonville area.

Main duties & Responsibilities:

• Establish and sustain effective risk management.
• Establishment and maintenance of an effective information network to investigate prioritized crime threats. 
• Establish and sustain an effective risk management process in allocated micro work environment to identify and reduce crime enabling factors.
• Complying with Standard Operating Procedures of the Site.
• Managing all aspects of the control room.
• Updating the incident register on a daily basis.
• Able to exercise and maintain discipline.
• Key Control

Behavioral Competencies:

• Critical Thinking
• Self-discipline
• Active Listening
• Complex problem solving
• Social Perceptiveness
• Good communication, planning and organizing skills.
• Ability to work independently and with own initiative.

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Job Description
Core Responsibilities

• General Maintenance: Perform routine inspections to identify and proactively resolve facility issues.
• Minor Plumbing & Electrical: Fix leaky faucets, unclog drains, replace light fixtures, and swap out damaged socket outlets.
• Carpentry & Installation: Assemble furniture (flat-packs), build shelves, install cabinets, and repair doors or windows.
• Painting & Drywall: Ceilings and drywalling, Patch holes, fill crevices, and perform touch-up or full-room painting.
• Equipment Repair: Diagnose and fix minor issues with appliances such as microwaves, refrigerators, or coffee makers. 

Required Skills and Qualifications

• Technical Proficiency: Ability to safely operate a wide range of hand and power tools (drills, saws, hammers etc.)
• Physical Stamina: Capacity to remain standing for long periods, lift heavy objects (often up to 50 kg's ), and work in tight or awkward spaces.
• Problem-Solving: Strong troubleshooting abilities to diagnose maintenance issues quickly and accurately.
• Professionalism: Excellent communication for interacting with clients/tenants and providing clear quotes or invoices.
• Stock taking: Keeping accurate records of stock. Ordering stock as and when required
• Education: Most roles require a high school diploma or GED; vocational training or specialized certifications are preferred but not  mandatory. 

Workplace Context 

• Commercial: Employed as part of a facility maintenance department for offices 
• Collaboration: Working alongside licensed tradespeople (electricians/plumbers) to assist with more complex repairs when necessary. 

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Job Overview

• We are seeking a detail-oriented and highly organised National Key Accounts Co-ordinator / Administrator to support and manage key national accounts within the SANS 1475 fire extinguisher environment. The ideal candidate will have strong technical knowledge, excellent administrative skills, and the ability to coordinate across teams while maintaining exceptional customer relationships.

Key Responsibilities

• Coordinate and administer national key accounts within the SANS 1475 environment
• Act as a primary point of contact for key clients, ensuring service excellence
• Manage CRM systems, maintaining accurate client, contract, and service data
• Support account managers with reporting, scheduling, and compliance documentation
• Liaise with technical teams, operations, and external stakeholders to ensure smooth service delivery
• Coordinate staff and assist with workflow planning across multiple teams
• Ensure adherence to technical standards, internal processes, and customer SLAs
• Handle queries, escalations, and follow-ups in a professional and timely manner

Requirements & Skills

• Proven background in SANS 1475 (fire extinguisher) environment with solid technical knowledge
• Experience using CRM systems, account administration, and customer relationship management
• Strong key account administration and organisational skills
• Ability to manage staff and coordinate activities across teams
• Responsible, detail-oriented, and well-organised with excellent time management
• Strong communication skills (verbal and written)
• Ability to work independently and handle multiple priorities

Advantageous

• Experience managing national or large-scale key accounts
• Exposure to compliance-driven or technical service industries

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• The above position is vacant at our Worcester Branch. The overall purpose of this position is to count and verify the client’s money.

Minimum Requirements:

• Clear criminal record
• Grade 12 or equivalent
• Computer literate
• At least 2 years’ cashier experience or similar role
• Able to work under pressure

Job Specification:

• Ensure that cash processing procedures are adhered to
• Counting and verifying money
• Balancing and reconciling money
• Operating money counting machines
• Packing ATM’s

Other Personality Attributes and core competencies:

• Must be honest and reliable
• Must have good verbal and language abilities
• Able to follow instructions accurately
• Pay attention to detail
• Must be self- motivated
• Willing to work overtime
• Alertness
• Possess numeric skills

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Job Description

• Purpose: We're seeking a dedicated Training Instructor to ensure the effective execution of professional training interventions within Fidelity Security Group, adhering to organizational policies, legislative regulations, and ETQA requirements.

Key Responsibilities:

• Conduct professional training interventions within Fidelity.
• Provide on-the-job Training and Coaching to Security Officers.
• Actively participate in external and internal training initiatives as a professional trainer.
• Maintain strict adherence to all training requirements to minimize associated risks.
• Ensure compliance with accredited Training interventions and quality assurance standards (SASSETA, NKP, PSIRA, PFTC, CAA, PFTC etc.).
• Collaborate as a team player in training functions, contributing to resource logistics and asset control in the best interest of the Company.

Minimum Requirements:

• Grade 12 school qualification.
• PSIRA Registered Grade B.
• Valid driver’s license (Code: B).
• Training and development qualification related to training or similar fields.
• Minimum of five (5) years of training experience within the security training environment.
• Strong leadership and motivational skills to inspire both direct and indirect teams.
• Ability to thrive in an innovative environment, applying common-sense judgment and providing clear direction.
• Thorough understanding of regulatory requirements and business impacts.
• Demonstrated integrity and trustworthiness.
• Excellent communication, interpersonal, and presentation skills.
• Willingness to travel as needed.
• Clear criminal record.
• Proficiency in Microsoft Office 365 packages.