Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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The overall purpose of this position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times in the Fourways Area.
Minimum Requirements...
Grade A
Grade 12 / Matric
Drivers Licence and own reliable transport
Must Reside in Fourways Area.
Computer Literacy in MS Office, CCTV, etc
Must be able to work under pressure and for extended hours as and when required
Strong ability to work shifts
Work independently and within a team.
A minimum of 5 years’ experience in the Security Industry Control room or Call Centre
No criminal record or any Pending Cases
Must be reliable and trustworthy
Call Centre or Control Room Experience
Receiving complaints and informing management accordingly
Able to exercise and maintain discipline.
Job Specification...
Fluent in English
Telephone Ethics and Communication
Experience in Excuquard, Listener, Milestone, Challager, Auto Cam
Compiling Reports / Investigations
CCTV Experience
VUMACAM Experience
Core competencies:
Administration skills
Organizational skills
Communication skills
Honesty
Reliability
Problem solving skills
Managing of the control room personnel in all aspects of the control room
Ability to meet strict deadlines.
Numerical accuracy.
High methodical working methods are required.
Attention to details.
Ability to liaise professionally with personnel at all levels.
Gmail
Yahoomail