New Jobs at MiWay Insurance Limited

What will you do?

• At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" - but the meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it's inspired by humans... by you.
• This is why we focus on our clients’ needs; finding new ways to simplify their lives and how they do things. We give them products, services and solutions that enable them to live and enjoy life on their own terms – in their own way.
• Agile values and principles are strongly embedded in our culture and they are at the core of how we make decisions and how we approach adding value within the company.
• We are looking for a talented, passionate Automation Engineer to design, build, and maintain our next generation of intelligent automation. You will not just build bots; you will create integrated ecosystems where AI-driven agents (Copilot) interact with customers or employees, trigger complex back-office RPA processes, and use Genesys Cloud Work Automation to orchestrate tasks across the enterprise, directly impacting the success of the employee experience and operational efficiency.
• The ideal candidate will move beyond simple task automation to design world-class, end-to-end solutions within a cross-functional Agile team. In order to achieve world-class solutions, we require team members to be open and comfortable with active participation in reviewing solutions, supporting production applications to maintain its stability and have a good problem-solving approach to understand and solve a wide range of issues. \
• We are all professionals sharing the same purpose and we hold each other accountable so we can support and grow each other.

What will make you successful in this role?

Minimum Qualification Required

• Matric
• Relevant IT degree/diploma 
• UIPATH RPA Developer Certification
• Microsoft Certified: Power Platform Developer Associate or specific Copilot Studio training/certification.
• Genesys Cloud Certification (Professional or Associate) is a strong advantage.

Minimum Experience

• 2+ years of development exposure and/or experience
• Hands-on experience building, testing, and deploying bots in Microsoft Copilot Studio (formerly Power Virtual Agents).
• Proven experience with UiPath. 
• Deep understanding of Microsoft Power Platform (Power Automate, Power Apps, Dataverse).
• Working knowledge of SQL, APIs, AD beneficial
• Working knowledge/understanding of Workflow process development
• Deliverables include, but will not be limited to
• Intelligent Agent Development: Design and configure Microsoft Copilot Studio agents to handle complex queries and trigger automated workflows via Power Automate.
• Advanced RPA Engineering: Develop robust, scalable UiPath automation solutions for high-volume back-office processes, ensuring error handling and security standards are met.
• AI Integration: Leverage AI Builder and Copilot capabilities to extract data from unstructured documents and feed it into RPA pipelines.
• Performance Optimization: Monitor and tune the performance of the automation stack, providing technical support for integrated AI/RPA solutions.
• Technical Documentation: Maintain high-quality documentation for solution architectures, bot logic, and integration flows.

Competencies Required

• The ability to decide when to use RPA (UI-based) vs. API-based automation vs. AI-driven Agent interfaces.
• Ability to translate technical automation logic into business value for stakeholders.
• Strong time management skills and the ability to be self-directed when needed
• Experience working in cross-functional teams with a passion for collaboration
• Solution-driven with the ability to adapt to change
• Readiness to live the MiWay values, namely: Accountability, Attitude, Energy, Freedom & Professionalism
• Innovative thinker with a customer centric mindset and the ability to build relationships.

Deadline to apply: 20 March 2026. 

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• As a Talent Acquisition Intern, you’ll play a vital role in helping us find, attract, and onboard top talent! 
• You’ll support the Talent Acquisition team across the full recruitment lifecycle — from crafting and publishing job adverts to coordinating interviews, site visits, and pre-employment checks. Your attention to detail and enthusiasm will ensure every step of the process runs smoothly and efficiently.
• Most importantly, you’ll help create a seamless, memorable experience for every candidate — because for you, the candidate experience always comes first. 

What will make you successful in this role

• Strong administration skills
• Exceptional attention to detail
• Ability to proactively work under pressure and problem solve
• Be well organised, have strong time management skills and proactive approach
• A friendly and positive attitude
• Strong work ethic with the ability to work in a fast-paced environment
• Proficient in Microsoft Office suite

Qualification

• Possession of a Matric / Grade 12 / Standard 10 / NQF 4 Certificate
• HR related Degree or Diploma or related qualification 

Minimum Requirements

• South African citizen
• Unemployed
• Between the ages of 18 - 35 
  Applicants must not have more than 1 year work experience
• Persons with a disability must produce a medical note confirming the nature of the disability.
• Applicants must not be studying with any other institutions while on the Learnership.
• Applicants must not have been on a Short -Term Insurance Learnership through INSETA

This exciting internship role will see you accountable for:

• Administration activities associated with end-to-end recruitment - publishing job adverts, scheduling candidate interviews, coordinating site visits and initiating pre-employment checks
• Making ‘the candidate experience’ your top priority
• Providing timely advice and support to the Talent Acquisition Team 
• Providing regular updates to our stakeholders, the TA and HR teams, on recruitment administration activity
• Managing Talent Acquisition Data Management and ensuring information and systems are captured in a timely and accurate basis at all times
• Other administrative duties when required and as requested by the Talent Acquisition leadership team

Knowledge and Skills

• HR Process and Practice implementation
• HR administrative support
• Data analytics and MIS reporting

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• As a Talent Acquisition Intern, you’ll play a vital role in helping us find, attract, and onboard top talent! 
• You’ll support the Talent Acquisition team across the full recruitment lifecycle — from crafting and publishing job adverts to coordinating interviews, site visits, and pre-employment checks. Your attention to detail and enthusiasm will ensure every step of the process runs smoothly and efficiently.
• Most importantly, you’ll help create a seamless, memorable experience for every candidate — because for you, the candidate experience always comes first. 

What will make you successful in this role

• Strong administration skills
• Exceptional attention to detail
• Ability to proactively work under pressure and problem solve
• Be well organised, have strong time management skills and proactive approach
• A friendly and positive attitude
• Strong work ethic with the ability to work in a fast-paced environment
• Proficient in Microsoft Office suite

Qualification

• Possession of a Matric / Grade 12 / Standard 10 / NQF 4 Certificate
• HR related Degree or Diploma or related qualification 

Minimum Requirements

• South African citizen
• Unemployed
• Between the ages of 18 - 35 
  Applicants must not have more than 1 year work experience
• Persons with a disability must produce a medical note confirming the nature of the disability.
• Applicants must not be studying with any other institutions while on the Learnership.
• Applicants must not have been on a Short -Term Insurance Learnership through INSETA

This exciting internship role will see you accountable for:

• Administration activities associated with end-to-end recruitment - publishing job adverts, scheduling candidate interviews, coordinating site visits and initiating pre-employment checks
• Making ‘the candidate experience’ your top priority
• Providing timely advice and support to the Talent Acquisition Team 
• Providing regular updates to our stakeholders, the TA and HR teams, on recruitment administration activity
• Managing Talent Acquisition Data Management and ensuring information and systems are captured in a timely and accurate basis at all times
• Other administrative duties when required and as requested by the Talent Acquisition leadership team

Knowledge and Skills

• HR Process and Practice implementation
• HR administrative support
• Data analytics and MIS reporting

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Our Learnership programme

• The Miway Learnership Programme is an entry-level transformation initiative aimed at building a sustainable pipeline of talented people who will support business in meeting its objectives by addressing the present lack of skills within the financial services sector.
• At the end of the 12-month internship, candidates will have obtained their RE5 regulatory qualification, a key requirement for working in the insurance industry and supporting their professional development.
• The RE5 regulatory qualification will allow learners to apply for professional membership of the Insurance Institute of South Africa (IISA) in the designation category of IISA Member (MIISA).
• The learnerhship integrates practical knowledge transfer, and includes both structured work experience and structured learning with an accredited training provider.

Role overview

• Location: Parktown, Johannesburg
• Work model: In office
• Study Component: 1 day per week of classroom learning
• Learnership duration: 12 months
• Stipend: A monthly stipend will be provided for the duration of the learnership

Minimum Qualification and Experience

Minimum Qualififcation

• Possession of a Matric / Grade 12 / Standard 10 / NQF 4 Certificate with:
• Minimum pass mark of 50% for English and a Second Language
• Minimum pass mark of 40% for Mathematics or minimum pass mark of 60% for Mathematics Literacy

Minimum Experience and Requirements

• South African citizen
• Unemployed
• Between the ages of 18 - 35 
  Applicants must not have more than 1 year work experience
• Persons with a disability must produce a medical note confirming the nature of the disability.
• Applicants must not be studying with any other institutions while on the Learnership.
• Applicants must not have been on a Short -Term Insurance Learnership through INSETA

Knowledge and Skills

• New business processing
• Existing business processing
• Appointment preparation and making
• Client appointments and liaison
• Partnership Building

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What will you do?

• The MIS (Management Information System) Team at MiWay is seeking a positive, self-motivated individual to join our Business Intelligence (BI) Development space. This role plays a key part in delivering BI solutions that empower data-driven decision-making across the business while also including a small management component.
• As part of the MIS team, you'll work with cutting-edge Microsoft technologies to develop and maintain reporting solutions that support operational and strategic goals. We're looking for someone who is passionate about data, reporting, and translating business requirements into effective BI solutions.

What will make you successful in this role?

Minimum qualifications required

• A Bachelor’s degree in Computer Science, Information Systems, Statistics, Mathematics, or a related quantitative field.

Minimum experience

• BI and Analytics experience: Minimum of 7 years of experience in Business Intelligence development, data analysis, or a similar quantitative role.
• Industry expertise: Demonstrable experience working within the Short-Term Insurance or broader Financial Services industry is advantageous.
• Data warehouse experience: Proven background in designing and working with data warehouse concepts.
• SQL mastery: Expert-level proficiency in working with large, complex SQL Server databases.

Key deliverables and responsibilities

Data integration and modeling

• Analysing and understanding data from multiple sources to create integrated, unified views that can be used to drive accurate decision-making.
• Working with several large and complex SQL databases to ensure data quality, integrity, and accessibility for reporting purposes.
• Fully capable of developing and maintaining OLAP or Tabular Model Cubes within a SQL environment (SQL Server 2010 or higher) to enable high-speed analytical queries.
• Propose and implement data schema and data flow optimisation for enhanced reporting performance and system scalability.

Reporting delivery and implementation

• Establishing, collecting, and maintaining the complete set of business reporting requirements by engaging directly with leadership and internal stakeholders.
• Leading the design and implementation of new BI reports and dashboards based on defined business requirements.
• Analysing existing legacy reports, optimising them for efficiency, and driving standardisation across the company to ensure consistency in performance metrics.
• Setting up, maintaining, and administering core BI tools and infrastructure, ensuring seamless integration with all company data sources.

Stakeholder management

• Establish and maintain strong working relationships with internal clients, acting as a trusted advisor to ensure BI delivery consistently meets strategic requirements.
• Proactively identifying trends, performance anomalies, and commercial opportunities within the data, and translating these findings into clear, impactful presentations for executive audiences.

Mentoring

• Assist in mentoring the performance and professional development of less experienced colleagues.
• Assist in allocating BI and BA resources effectively across projects and support activities, ensuring optimal workload distribution.
• Foster a collaborative environment that encourages knowledge sharing and high performance.

Core competencies and skills

Technical competencies

• Advanced user and developer proficiency with BI technologies, particularly Microsoft Power BI. Familiarity with the Microsoft ecosystem, such as PowerApps, is beneficial.
• In-depth understanding of database management systems, Online Analytical Processing, and the ETL (Extract, Transform, Load) framework.
• Strong knowledge of SQL queries, SQL Server Reporting Services for structured report delivery, and SQL Server Integration Services for data movement and transformation.

Behavioral and leadership attributes

• Exceptional analytical ability with proven problem-solving aptitude and the capacity to manage ambiguity and complexity.
• Clear understanding of how BI insights drive measurable commercial outcomes and sales force effectiveness within an insurance context.
• Demonstrated initiative, innovation in reporting solutions, and the ability to champion best practices.
• Strong leadership skills focused on developing talent, managing delivery timelines, and fostering collaborative relationships across technical and business teams.
• A strong willingness to learn new technologies and adapt to the evolving data needs of a dynamic insurance market.

Knowledge and Skills

• Business Architecture review and business process architecture implementation
• Feasibility studies and documentation of underlying business architecture
• IT governance, compliance and quality improvements
• Business Process Mapping
• Business Processes and business requirements definition

Deadline to apply: 19 March 2026