Academic Administrator (George) Registrar at Nelson Mandela University

CORE PURPOSE OF JOB

• The purpose of this post is to provide professional academic administrative services to applicants, students, and our publics at the counter, telephonically, and via the relevant e-mail boxes. In addition, the post is responsible for processing on the ITS system application, registration, and examination data.

KEY PERFORMANCE AREAS

• Provision of professional academic administrative first contact services to applicants and the public on the process of applying to the University for academic and residences over the counter and via e-mail and telephonically.
• Perform various administrative duties that support the academic application and registration process of undergraduate and postgraduate students that includes uploading documents on File Director, following up on outstanding documents, and checking the authenticity of documents amongst others.
• Provision of academic records, proof of registration, letters of completion and date stamping of official documents amongst others over the counter.
• Provision of advice to students on examination and graduation-related queries and refer accordingly where applicable.
• Provision of advice to students on registration-related matters and assist students registering in the registration venues.
• Provision of administrative support to the Office of the Senior Manager: Academic Administration.
• Perform various finance-related tasks including the processing of requisitions on the ITS Finance system and follow-up on the delivery of orders.

CORE COMPETENCIES

• Knowledge of academic administration standard operating procedures
• Good verbal and written communication skills
• Good computer skills, including working knowledge of MS package and ITS student system
• Basic financial administration skills
• Ability to work independently and within a team

 
REQUIREMENTS

• Grade 12 qualification
• An M + 2 qualification will serve as an added advantage
• At least two to five years of administrative and client services experience including some exposure to academic administration processes.