Academic Support Advisor (Durban Campus) at The South African College of Applied Psychology (SACAP)

Duties include but are not limited to:

• Providing academic support and development to SACAP’s students
• Acting as a point of contact for all academic support and development needs
• Responding to and resolving student queries within the stipulated time frames
• Involved in termly orientation per new cohort
• Monitoring student academic performance and engagement
• Tracking and documenting national academic support and development metrics
• Study plans and career guidance
• Academic one-on-one counselling
• Awareness / advocacy campaigns re: academic issues
• Facilitating peer support and peer-assisted learning
• Identifying at-risk students and tracking retention.
• Utilizing SACAP’s Student Management System in order to provide expert guidance to SACAP students.

QUALIFICATION & EXPERIENCES

• A minimum of an Honours degree qualification in the discipline of Counselling, Psychology, Coaching, Sociology, Human Resources, Business Management, Bachelor of Social Science or other degree qualification or other degree qualification;
• at least 5-years’ experience in a cognate field with high academic results
• Advanced computer literacy skills, including online systems
• 2 years of full-time experience, preferably within the field of Higher Education.
• Ability to observe, monitor, collect, and record student data.
• Knowledgeable and passionate about SACAP and its offerings
• Highly developed relationship building / interpersonal skills
• Excellent written and spoken communication skills