Account Manager-JHB at Adcorp Holdings Limited

Job Description:

• The Account Manager’s core purpose is to generate new business and grow existing clients through innovative solution offerings.

Minimum Requirements:

Minimum Experience:

• At least 2-3 years or more sales experience
• Must have Technical experience in Training & Development space
• Must have own vehicle

Minimum Qualification:

• Degree or Diploma or equivalent with sales and or marketing/management/SDF

Additional Requirements:

• N/A

Roles and Responsibilities:

Client Development and Validation:

• Identify and validate selected client opportunities
• Collaborate with other stakeholders to provide a conceptual solution that is aligned to the clients’ needs
• Develop a conceptual proposal and submit / present in line with Adcorp and ATS’s Corporate Identity
• Ensure client has a full understanding of the proposal and refine the proposal to ensure 100% alignment with the client’s needs
• Obtain client sign off of the proposal / solution.

Finance:

• Agree on business terms and articulate these into the Service Level Agreement to the client
• Ensure invoicing process is clearly understood and communicated to internal stakeholders – P.O process etc
• Ensure Service Level Agreement is signed
• In the instance of a new client, liaise with finance to open a new client account in line with Adcorp process and policies
• Any deviation from 30 day payment terms to be escalated to finance.

Customer Service:

• Ensure a thorough briefing of all client information and project documentation to the Operational team responsible for delivery on the project
• Ensure client reports are to standard and provided timeously to the client
• Liaise with operations to ensure clients needs are being delivered on and to proactively manage any delivery challenges, through the operations team

Administration:

• Update the sales pipeline weekly
• Update the CRM with the appropriate information
• Prepare and present sales reports including sales turnover, sales pipeline, and areas of proposed client based to the Manager monthly

Post sales stakeholder management:

• Ensure on-going relationship building to retain the client and to identify new sales opportunities
• Ensure client is aware of ATS differentiation at all times.

Financial

• Achieve agreed sales targets.
• Ensure Operational approval of all costings to clients and the achievement of budgeted GP’s.

Marketing

• Continually research and network to stay abreast of global trends, consumers & competitors customers/partners satisfaction levels
• Attend conferences and networking opportunities

End Date: July 31, 2025