LSEG (London Stock Exchange Group) is a diversified international markets infrastructure business —earning our clients’ trust for over 300 years. That legacy of customer-focused excellence ensures that you can rely on our expertise in capital formation, intellectual property and risk and balance sheet management.
As global leaders in financial indexi...
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This position is maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Account Manager delivers exceptional service and a valuable solution. The position will manage a defined book of business aligned by customer segment within a geography and will be accountable for the commercial close of all deals. You will also open up larger solution opportunities and introduce Solution and Proposition Sales.
Key Responsibilities
Demonstrating deep understanding of the customer decision maker’s strategies, priorities and needs.
Maintaining solid knowledge of LSEG propositions to initiate conversations and raise interest.
Handling an assigned Growth accounts book on a proactive basis.
Building and embed a long-term trusted advisor relationship within assigned accounts.
Driving growth by expanding LSEG footprint within their accounts.
Focusing on maintaining overall customer engagement and expanding and retaining led net revenue.
Leading all commercial activities within accounts, owning the end to end customer relationship.
Driving efficiency in account administration (especially for lower value and growth potential accounts).
Running internal and external partners and maintaining networks to negotiate and close deals.
Being Accountable and responsible for simple order taking.
Qualifications and Experience Required
Strong understanding of customers and their business model and workflows.
1-4 years of experience in account management or financial sector.
Sophisticated selling skills (identity, develop and articulate a complex proposition/consultative selling).
Strong negotiation skills.
Superior interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency.
Problem solving skills: ability to understand, articulate, structure and solve client needs.
Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization.
Ability to collaborate with other teams.
University/college degree, equivalent experience may be considered depending on position/department, advanced degree may be preferred.
Confirmed account management, sales or marketing experience in a customer facing environment required.
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