Account Manager at Kerridge Commercial Systems South Africa

The Account Manager will work closely with, and support the Sales Director in raising the company’s profile, maximise income through selling into the existing client base and contribute creatively to the continued growth and development of the organisation.  The role will involve being the point of call for clients and internal support staff regarding critical client issues and commercial aspects of the account. 

Key Responsibilities: 

• This role will involve liaising internally and externally to manage specific customers and influence solutions. 
• Building relationships at all levels including board and executive within the accounts
• Identification and closure of sales opportunities within this account
• Internal and external management of account to ensure maximum commercial return
• It is expected that, as a minimum, you will deliver an agreed annual sales target for the named accounts
• You will be required to manage and co-ordinate all commercial aspects of the account on a daily basis, with a focus of driving sales and taking more of their IT spend.
• On a monthly basis, you will report and forecast at the sales meeting and via the CRM the activity and opportunities that exists within your accounts
• It is expected that much of your time will be spent at your customers’ premises
• You will be in control of all contractual aspects of our relationship with the customer with the full support of the management 

Key Requirements:

• Outstanding verbal and written communication skills
• Excellent interpersonal and organisational skills
• Creative, practical and able to work effectively under pressure and to tight deadlines
• High level of computer literacy, excellent Excel skills required
• Strong commercial awareness in all areas
• Experience of working in sales within a software solution sales environment
• Excellent technical understanding from an application and technology perspective
• Demonstrate success in a similar role
• Deep knowledge of K8 or similar ERP system is compulsory