Account Manager at Publicis Groupe

Overview

• As an Account Manager, you’ll be the key link between our clients and our creative teams.
• You will lead day-to-day client communications, manage campaign delivery, and ensure the creative output aligns with client expectations and business objectives.
• You’ll be responsible for building strong relationships, growing accounts, and delivering high-quality work—on time and on budget.

Responsibilities

The Account Manager will be responsible for:

• Client Management
• Act as the main point of contact for assigned client accounts
• Build and maintain strong, trusted relationships with clients
• Understand client goals, objectives, and industries to provide strategic input

Project & Campaign Management

• Lead the execution of through-the-line campaigns (digital, ATL, BTL, experiential)
• Write clear creative briefs and collaborate closely with strategy and creative teams
• Oversee timelines, budgets, and internal workflows to ensure timely delivery
• Manage feedback loops and approvals with clients efficiently and professionally

Financial Oversight

• Track project budgets, generate estimates, and manage scopes of work
• Support invoicing and ensure profitability on account
• Strategic Growth & Account Development
• Identify upsell or cross-sell opportunities within existing accounts
• Support pitches and new business opportunities when needed

Qualifications

• 3–5 years of experience in an account management role within a creative or advertising agency
• Strong understanding of integrated marketing campaigns (digital, social, ATL, BTL)
• Excellent communication and interpersonal skills
• Highly organised, detail-oriented, and able to manage multiple projects simultaneously
• Confident in presenting work and ideas to clients
• A natural collaborator who thrives in a team environment
• Familiarity with tools like Chase, MS Projects, Resource Guru