Social Media & Digital Marketing Facilitator at Hire Resolve

Job Description

• We are looking for a highly motivated Social Media & Digital Marketing Facilitator to drive brand presence across multiple digital channels in Cape Town, Western Cape.
• The ideal candidate thrives on storytelling, understands platform-specific behaviours, and can confidently execute strategies that engage audiences and drive conversions.

Key Responsibilities:

• Develop and execute the full social media strategy across key platforms.
• Create engaging content (copy, images, videos, reels, TikToks) aligned with brand voice.
• Plan, schedule, and publish content consistently across platforms.
• Monitor and manage online communities, responding to comments and messages.
• Run and optimise paid media campaigns across Meta, TikTok, Google, Pinterest.
• Analyse and report on performance, providing actionable insights.
• Stay ahead of digital trends and integrate fresh content ideas into strategy.
• Collaborate with internal teams to support campaigns and brand initiatives.
• Assist with email and SMS marketing content creation and planning.

Qualifications & Experience:

• Bachelor’s degree in Marketing, Communications, Digital Marketing, or related field.
• Minimum 3 years’ experience in social media or digital marketing.
• Proven ability to grow audiences and drive conversions.
• Strong writing, editing, and storytelling skills.
• Experience running paid campaigns across multiple platforms.
• Proficiency with Facebook, Instagram, TikTok, Pinterest, and emerging platforms.
• Familiarity with CMS and scheduling tools (e.g., Meta Business Suite, Hootsuite, ClickUp).
• Strong analytical skills and data-driven mindset.