Account Manager- Renewals - JHB at LexisNexis

About the Role

• Developing trust relationships with a portfolio of clients and acquiring a thorough understanding of key customer needs and requirements. Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives. Delivering target growth in subscription revenue for current contracts with existing customers in the corporate market and create a strong future pipeline of new up-sell opportunities within this customer base.

Requirements:

• Able Build and maintain effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers at an assigned group of customer accounts that may include major strategic customers within a geographic or industry focus.
• Able to Identify, develop and typically close renewal opportunities and new sales opportunities in the form of upsells and cross sells.
• Create demand for the organization's products and services by raising their profile with customers.
• Achieve revenue targets by increasing revenue spend per account via renewals, upsells and cross selling.
• Conduct regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product/service value propositions.
• Act within the Account/Relationship Management Function as a generalist or in a combination with other disciplines.
• Have direct contact with clients and negotiate product/service terms.
• Continue to build knowledge of the business, financials, products/services, the market, or account needs.

Requirements

• Government sales experience
• Software sales experience
• Previous similar industry knowledge
• Minimum 3 years’ experience in a similar role
• Matric (Essential)
• Sales or Marketing qualification (advantageous)