Account Manager at Tracker Connect (Pty) Ltd

Job description

• Maintain and identify new business opportunities within existing Business key accounts.
• Provide a consultative service to key accounts to ultimately retain and grow the account.
• Identify and analyse business trends within accounts,
• Coordinate and manage departmental processes within Tracker and the client’s business
• Maintain and enhance intermediary business relationships.
• Identify new business & future opportunities.
• Implement business processes and strategies.
• Manage and attend business promotions and functions.
• Large account management.
• Manage processes and implementation.
• Manage client needs.
• Manage technical aspects of business.
• Set up and agree service level agreements. (Internal & External).
• Identify training needs within clients’ company.
• Identify training needs within Tracker.
• Embark on customer research and identify the gaps.
• Maintain relationships with client at all levels.
• Document internal / External processes and business rules.
• Compile accurate statistical information.
• Reach set targets.
• Report to Key Accounts Sales Manager

Minimum requirements

• Matric with 4-6 years’ experience with Large corporate and Blue-chip customers.
• Degree or Diploma will be advantageous.
• Management experience advantageous.
• MS office.
• Sales and customer service skills
• Strong presentation skills
• Project Management skills
• Market and competitor knowledge.
• Strong financial understanding.
• Strategic thinking ability.
• Excellent communication and organizational skills.
• Excellent service orientation.
• Time flexibility.
• A self starter.
• Assertive.
• Attention to detail.
• Excellent relationship builder.
• Results and action orientated.
• Ability to work under pressure.
• Ability to adapt and embrace change.