Account Manager (Zulu Speaker) at BDSwiss

Your role at BDSwiss: 

• Promoting the Company’s products and services mainly by phone, email, and social networks in an effective manner
• Training the clients on how to use the company’s trading systems and products
• Developing strong relationships with prospective clients
• Managing the existing portfolio of clients with the focus of maximizing customer size and trading volume, whereby you always work professionally, ethically, and customer oriented
• Handling new client leads daily, following up on potential clients, and effectively retaining existing clients
• Actively following up on queries and providing feedback to customers ensuring that the clients receive the best level of service
• Keeping up to date with the financial markets on a daily basis
• Ensuring compliance with the company’s legal guidelines and compliance procedures

The Ideal Candidate : 

• Proven work experience in a similar role within the Financial/Forex Industry
• A university degree in Finance/ Economics/ Banking/ Business Administration or related field would be considered an advantage.
• Fluency in English and Zulu (both written and oral) to a native or near native level
• Strong negotiation skills and ability to close deals
• Excellent communication and networking skills
• Basic knowledge of technical and fundamental analysis
• Solid experience with CRM software and MS Office
• Excellent communication and problem-solving skills
• Ability to work on own initiative, expand and generate business