Accounts Receivable Controller at TotalEnergies

Job Description

As an Accounts Receivable Controller you will be responsible for the following activities:

Customer account management

• To manage and control all allocated customer accounts, within defined limits of authority and the customer predefined credit limits and credit terms.
• To ensure correct initiation of financial debit and credit notes, re-collection of items unpaid, liaising directly with all customers, collection of all outstanding monies.
• To ensure timeous accurate matching of all payments collected(as per customer instruction ,remittance advise, customer payment reconciliation), reconciliation of all customer accounts allocated to the incumbent and the reporting of all credit results to the Account Receivable Manager
• To maintain DSO and Overdue DSO within approved budgets
• To ensure no open credit line items older than 30 days.
• To accurately initiate journals for Inter account transfer, small write off/write up , bad debt write off and Intercompany account sweepings(where applicable)
• To minimise all risk pertaining to customer accounts
• To provide the accurate comments on customer sales orders going on credit block and ensure all blocked orders are addressed within SLA. Ensure all payments are valid and must reflect on TMSA bank statement before blocked orders released.
• To investigate reasons for orders going on credit block and ensure it is addressed with the Sales team – overdue queries resolved within 60 days and overdue payments collected immediately after due date.
• To ensure bad debt provisions are minimised
• To continuously strive to reduce the no. of sales orders going on credit block with the assistance and support of the sales team in order to ensure compliance with budget percentage for blocked orders.
• To resolve all incorrect charged items on customer accounts e.g. municipality, rebate, price& quantity claims, Sapphire, ESO, Promotion Items, Total Card.
• To ensure accurate data are given to Sales for the purpose of evaluating customer (e.g. payment history and turnover history).
• To ensure that daily account verifications take place and anomalies are discussed with Accounts Receivable Manager
• To initiate re-imbursements of amounts via the Vendor account within Limits of Authority
• To prepare transfer to Doubtful and Acknowledgement of Debt debtors’ file for Litigation matters which must be submitted to the Legal and Governance department
• To ensure excellent Customer Service at all times.
• To ensure professional  liaison with internal and external stakeholders
• To ensure all payments received are valid and to report any fraudulent transactions.
• To provide assistance to the Auditors on all requirements (for internal and external auditors)

Context and environment

• Technical: large volumes of transactions that require attention to detail, accuracy and good governance practice in a complex environment. Risk: High value transactions requiring segregation of duties to ensure risk is mitigated.  Accuracy is imperative to ensure customer accounts always reflect the correct information.

Candidate profile

Ideally as an Accounts Receivable Controller you will possess the following:

• Diploma in Credit Management or equivalent
• At least 3 years Credit control experience in a Large Company, FMCG and/or Other Oil Company experience will be an advantage.
• Key competencies: Initiating Action, Attention to detail, Accuracy,  Adhering to TMSA’s code of conduct, Ethic, Principles and Values, policies and procedures, Presenting and Communicating Information, good interpersonal skills, good conflict resolution and people skills, Analysing, Planning & Organising, Delivering Results and meeting Customer expectations.
• Technical knowledge or skills required: Excellent Computer Literacy and experience of MS Office applications, advanced excel is essential. Basic knowledge on legal procedures, Knowledge of SAP. Effective written and verbal communication skills.