Admin Assistant - Crown Bag, Harrismith at VKB Group

About the Position

• The Admin & Sales Assistant supports warehouse operations by performing administrative, operational, and sales-related tasks as assigned by the Warehouse Manager. The role requires accuracy, excellent customer service, and strong communication to ensure smooth daily operations within the warehouse. Located in Tshiame/Industriqwa/Harrismith.

About You

• You enjoy working in a busy operational environment and understand the importance of accuracy, teamwork, and customer service. You are willing to learn, able to perform both administrative and physical tasks, and committed to supporting the smooth running of warehouse processes.

You embody the values of VKB:

• Humble – You collaborate respectfully and remain open to learning.
• Hungry – You show eagerness to grow, improve, and take initiative.
• Bold – You take ownership, communicate confidently, and act proactively.
• Smart – You demonstrate emotional intelligence and good judgement.
• Team Player – You work well with colleagues to achieve operational excellence

Requirements

• Grade 12 or NQF4 (a logistics/warehousing diploma will be an advantage)
• Experience in a bulk or break-bulk warehousing/distribution environment
• Sales and administrative experience (advantageous)
• Fluent in Sesotho/Zulu, English, and Afrikaans (advantageous)
• Computer literate in Microsoft Office
• Strong numerical ability
• Excellent customer service orientation
• Sense of urgency and attention to detail
• Ability to perform manual labour when required
• Willingness to work overtime if necessary
• Eagerness to learn and be trained
• Adherence to warehouse rules and housekeeping standards

Duties and Responsibilities

• Perform daily administrative functions including printing and managing picking slips, invoices, and POD documentation
• Check and verify all orders before dispatch and ensure all related documents are returned and filed correctly
• Scan and upload PODs onto the accounting system
• Handle telephone duties specific to warehouse operations, including quoting and responding to sales queries
• Relay instructions and communicate effectively with the picking and loading teams
• Liaise with internal departments, suppliers, and clients to ensure smooth service delivery
• Support stock control activities, including monthly stock takes
• Uphold warehouse safety, housekeeping, and security standards at all times
• Perform operational and ad hoc tasks as required by the Warehouse Manager
• Provide ongoing, exceptional customer service to internal and external stakeholders

Skills Required

• Strong customer service orientation
• Clear and precise communication skills
• Excellent numerical accuracy
• Ability to understand and follow instructions from senior staff
• Knowledge of storage, packing, safety, and security practices
• Good health and ability to assist with manual tasks
• Friendly attitude and strong teamwork skills
• Quick learner with the ability to adapt in a dynamic environment