Admin Business Analyst at TotalEnergies

Job Description

• The B2B Reseller team seeks to appoint an Admin Business Analyst. As an Admin Business Analyst you will be responsible for the following activities

Reseller sales management:

• Give input on annual budgeting process and to nurture, maintain and manage good customer and stakeholder relations
• Negotiate term and spot supply agreements with resellers in order to reach sales targets
• Effectively manage pricing, rebates and discount levels and ensure all costing associated with customers is accounted for
• Manage the level of gross margin after variable expense (CMVE) per customer
• Manage customer credit (resolve errors, perform reconciliation), and ensure customer service delivery
• Conduct variance analysis business reviews per customer, compare to budget and take corrective action where appropriate
• Ensure continued improvement in the accuracy of sales forecasting
• Compile monthly business review and KPl's
• Effectively manage contracts and administration
• Ensure that all contractual obligations are honored by both TotalEnergies and the customer
• Effectively forecast both long , medium end short term sales forecasts
• Develop a robust spot market used for strategic sales to resellers
• Ensure proper information on products is provided to customers

Reseller strategy:

• participate in developing sales and marketing penetration strategies and new business models and ensure all Reseller business models are up-to-date and effectively managed
• Develop and grow new business opportunities in the reseller market
• Ensure that all new business leads are recoded, actioned and implemented
• Collect and report market intelligence, competitor activities, pricing strategies

Reseller Backoffice Activities:

• You will need to learn, understand and perform the MDVA process for all new and existing Resellers; ensuring submission of all required legal documents (especially the Wholesale license) and completion of all Total’s cash and credit accounts application forms.
• Manage and track customers’ contracts on Docuware and ensure that the latest contracts are loaded on the system.
• Ensure that all trading customers has both management approvals and customer acceptance filed in the appropriate customer folders.
• Communicate the Depot Safe Loading processes of petroleum vehicles to the customer in advance AND mediate the process between the customer and the relevant depots, in order to ensure smooth loading process at the beginning of loading.
• Place OR create Resellers orders on SAP, E-fuels and EDI exactly as required by the customer.
• Ensure that the correct customers’ references and Total’s sales references are properly captured when placing orders.
• Follow-up and ensure that Customers’ orders are released by the Credit team according to the agreed SLA’s; moreover, to ensure that the customer is always kept informed during the order placing process until the truck is safely loaded at the respective depot. 
• Assist with Heavy Fuel Oil month-end process and balancing of stocks between Natref and the Resellers, and to ensure that the correct month-end processing is done on SAP.

Reseller Front Activities:

• Ensure understanding of Resellers’ contracts and Incoterms; and thorough understand of the Resellers’ main terms and conditions.
• Learn the calculation of offers, pricing and rebates of all products at different depots according to the Resellers target margins.
• Participate in Customers visits in order to understand customer’s needs and Total’s response to those needs.

HSEQ:

• Ensure constant adherence and compliance to company HSEQ and security standards, local by-laws, standards and legislation.
• Report near misses as directed and communicated the company’s HSEQ department.
• Ensure constant adherence and compliance to company HSEQ and security standards, local by-laws, standards and legislation

Context and environment

• You will be accountable for enhancing the performance and improving the presence of TotalEnergies in the B2B Reseller business by providing sound financial and operational solutions tailored to the needs of customers so as to ensure sustainable increase in the market share and optimal profitability for TMSA. Tension in to achieving an effective balance between marketing benefits and profitability for both Customers and TotalEnergies Marketing South Africa.
• Identify financially viable solutions for each customer to ensure long-term sustainable and profitable business in a highly contested market where customers have the freedom of choice
• Other internal or external constraints which make this job challenging are an uncertain regulatory environment (transforming from heavy regulation towards easing of regulation in some areas and tightening in others) skills shortages, BBBEE transformation imperatives, etc

Candidate profile

Required experience, qualifications, skills and attributes:

• You hold a Finance, Business or Marketing Degree – essential
• Minimum 4 years sales and marketing experience in a petrochemical marketing or comparable business environment.
• Knowledge and understanding of business and legal fundamentals.
• Exposure to analysing and interpreting of financial statement/results either in studies or work experience.
• Good sales management, negotiation and conflict resolution skills; good analytical and presentation skills.
• Knowledge of Commercial Fuels Market in the South Africa as well as the international fuel markets are advantageous