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  • Posted: Jul 31, 2025
    Deadline: Not specified
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  • SITA was established in 1999 to consolidate and coordinate the States information technology resources in order to achieve cost savings through scale, increase delivery capabilities and enhance interoperability. SITA is committed to leveraging Information Technology (IT) as a strategic resource for government, managing the IT procurement and delivery proc...
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    Admin: Functional Application Support

    Key Responsibility Areas 

    • Troubleshoot calls logged on a call logging system on faults reported by clients, using the particular application to ensure the availability of the application. 
    • Do functional user acceptance/system testing under supervision against the test plan to ensure functionality of the application 
    • Provide advisory services to users about the application systems functionality with support and supervision to ensure optimal functionality of applications. 
    • Update relevant user procedure manuals/Online Help and/or equivalent documentation under supervision to ensure accurate information on the application is available to the user. 
    • Update systems user manuals with enhanced functionalities and business rules and provide ad-hoc training to users on the enhanced systems functionalities. 
    • Provide specialise system training to users on new and existing systems. 
    • Provide Information Support to clients and supervisors.  

    Qualifications and Experience 

    • Minimum: 1 – 2-year National Certificate in EDTP/IT related field on NQF level 5. 
    • Experience: 3 - 4 years in Functional Application Support and training experience. 

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    Method of Application

    How to apply 

    • To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process. 
    • Register using your ID and personal information. 
    • Use received one-time pin to complete the registration. 
    • Log in using your username and password. 
    • Click on “Employment & Labour. 
    • Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs. 
    • Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
    • Click on “Employment & Labour. 
    • Click on “Recruitment Citizen” 
    • Login using your username and password 
    • Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
    Interested and qualified? Go to SITA SOC (Ltd) on www.eservices.gov.za to apply

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