The Western Cape Department of Health and Wellness is a department of the Government of the Western Cape, responsible for providing public healthcare to the population of the Western Cape province of South Africa.
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Appropriate experience in inpatient admissions and Help Desk environment.
Minimum Educational Qualification:
Senior Certificate/Grade 12 (or equivalent)
Duties
Admissions of clients in different departments, opening new folders, merging of folders, filing, archiving and disposal of folders. Accomplish key tasks in a competent and acceptable manner, adhere to sound professional behaviour and dress code. Ensure accurate and daily capturing on PHCIS/Tier.net/relevant electronics systems. Ensure clients are admitted according to the appointment system, assist with queue marshalling. Ensure good client relation strategies to minimize complaints. Ensure effective and efficient implementation of all applicable policies, procedures and instructions.
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