Administration Officer- CSP District Monitoring Evaluation Fieldworker REF NO: S4.1/04/11 at Northern Cape Department: Transport, Safety and Liaison

REQUIREMENTS :

• NQF Level 6 Diploma in Public Administration. Diploma in Police Science as an added advantage. Computer skills. Valid driver’s licence. 

DUTIES :

• Conduct monitoring exercises and evaluate the effectiveness of the police services at various police stations. Conduct unannounced station visits to monitor the performance of the SAPS Station. Identify the police stations that are non-compliant in terms of the National Monitoring Tool (NMT) and Domestic Violence Act Tool (DVA). Identify the gaps or challenge during these assessments. Draft improvement plan for the station to address the shortcoming/s found during the NMT&DVA assessments. Ensure that the Checklist is completed and that the visit is captured in the Occurrence Book. Develop a District Report on the unannounced visit, the findings and improvement recommendations made. Evaluate the performance of the police stations in accordance to Civilian Secretariat for Police Act of 2011.
• Monitoring progress on cases reported, indicate if the cases are resolved within the specific time frame provided by legislation. Evaluate the stations in terms of compliance to set standards. Assist in resolving of service delivery complaints. Identify the main areas of complaints and provide advice on improving performance in these areas. Implementing District Court Watch Brief Assessment at District Courts. Visit the District/Local Court and obtain or peruse the charge sheet. Identify dockets that were struck from the court roll due to inefficiency and ineffectiveness of SAPS in handling the investigation. Compile report with findings and recommendations. Reporting on the outcome of service delivery standards at police stations after the proper monitoring and evaluation tools has been utilized. Reporting on the gaps and challenges identified as well as the improvement plan that has been put in place. Reporting on information gathered after the improvement plan been in place.