Administrative Assistant (V000380) at North West University

JOB DESCRIPTION
KEY RESPONSIBILITIES:

Front desk operations

• Greet residents, guests, and visitors in a friendly and professional manner.
• Answer incoming calls, take messages, and redirect calls as necessary.
• Respond to inquiries and provide information about residence facilities, services, and policies
• Manage incoming and outgoing mail and packages.

Residence and staff support

• Assist residents with inquiries, requests, and concerns, ensuring prompt and satisfactory resolution.
• Provide support the senior admin assistants and residence officers.

Administrative support

• Perform general clerical duties, including photocopying, scanning, and filing documents.
• Assist with administrative tasks such as data entry, scheduling appointments, and maintaining records.
• Prepare correspondence, memos, and reports as required.
• Assist with special projects and events as assigned.
• Manage the Head of Residence services schedule, appointments, and correspondence.
• Provide administrative support to the office of the Head of Residence

Meeting Coordination

• Coordinate and schedule meetings, conferences, and travel arrangements.
• Prepare meeting agendas, take minutes, and distribute relevant materials.
• Arrange facilities, equipment, and catering for meetings as required.

Event coordination

• Plan and organize residence events, such as social gatherings, workshops, and orientation sessions.
• Coordinate event logistics, including venue booking, catering, and audiovisual requirements.
• Communicate event details to stakeholders and ensure participation

MINIMUM REQUIREMENTS:

• Grade 12 (NQF level 4).
• A minimum of (two) 2 years’ administration experience. 
• A minimum of (two) 2 years’ experience in a university residence environment. 
• A minimum of (two) 2 years driving experience (With a valid driving license)

RECOMMENDATIONS 

• Degree or Diploma

KEY FUNCTIONAL/ TECHNICAL COMPETENCIES:

• Computer skills
• Analytical skills
• Critical and problem solving 

BEHAVIORAL COMPETENCIES 

• Interpersonal skills

CLOSING DATE: 18 February 2026