Administrative Officer A1 (Job Level 10.1) at Stellenbosch University

Duties/Pligte        
This position coordinates the academic administration processes, and the liaising with high level networks and various e-learning relating to students and staff within the Advanced Diploma in Public Accountability and the Postgraduate Diploma in Public Financial Management.

Responsibilities include:

• Drafting and coordinating annual schedules and handling logistics related to contact weeks (local, national and. international), online and telematics classes, e-tutoring, assignments, examinations, and reporting;
• Providing administrative support for student registration, the Recognition of Prior Learning (RPL) process, portfolio of evidence of students, student orientation, student pre-testing, answering queries of students relating to academic administration and appropriate referral with regard to programme-related issues;
• Supporting students and academic staff in the use of the e-learning platform and other interactive learning mediums, providing administration support to keep module content up to date, extracting reports from the e-learning platform (for example Turnitin reports), and general troubleshooting on the e-learning platform;
• Liaising with academic staff and coordinating the production of course material (such as workbooks), ordering and distributing text books and electronic course material, and producing and distributingpre-recordings of video material, etc.; 
• Coordinating assessments, including the processing of marks, and internal and external moderation;
• Providing support to the academic heads and lecturers of the two programmes, for example with the financial administration and programme reporting;
• Coordinating the marketing of the two programmes, including updating the database, liaising with high-level networks, liaising with prospective students, responding to general queries relating the two programmes, and specific marketing events and initiatives.

Job Requirements/Pos Vereistes        

• Bachelor's degree or equivalent in management or related field with public and development management as an added advantage;
• Experience in implementing higher education institution policies and processes relating to the administration and support of these programmes;
• Experience in working and administration of an online learner management system; 
• At least five years' experience in programme administration support in a higher education institutional environment;
• Computer literacy and proficiency in  MS Office  and with social media; 
•  A valid driver's licence and the ability and willingness to travel within South Africa to promote and support off-campus programme delivery;
• Excellent English business writing and verbal skills;
• Good organisational skills with attention to detail and the ability to manage interpersonal relations effectively;
• The ability to work under pressure and meet deadlines;
• The ability to show initiative and flexibility;
• Must be reliable, have integrity and professionalism.

Recommendation/Aanbeveling        

• Experience in using social media for marketing; 
• Fluency in official South African languages other than English will be advantageous.