Administrative Specialist, Transport Service & Development - Kempton Park at DSV

Minimum Requirments

• Grade 12
• Tertiary qualification an advantage - Supply Chain Management / Certificate in Finance/Accounting and administration
• Knowledge of WMS systems
• Advanced MS Excel/PowerPoint skills for reporting
• Knowledge of SAP

Job Related Requirments

• Minimum of 3 years’ experience in invoicing within a highly
• pressurized environment to a Corporate Customer base
• Solid knowledge of financial and accounting procedures
• Knowledge of financial regulations
• Excellent analytical and numerical skills
• Strong accuracy and attention to detail on all job specific tasks
• Able to design relevant SOP’s and Work Instructions based on specific customer requirements and processes
• Able to ensure internal KPI’s and timelines are met
• Must be able to meet and manage customer expectations and ensure compliance to Policies and Regulations
• Must have the ability to handle conflict on a tactical and operational level
• Must be able to communicate effectively and efficiently with all levels of management
• Punctuality and sharp time management skills are essential elements for this position
• A good understanding of MRP management principles
• Must be able to work under pressure
• Assertive, forward thinking, self-motivated and pro-active Solution driven/orientated
• Be strong at taking ownership, responsibility, and accountability
• Sense of urgency

Added Advantages for this role

• Analytical and problem-solving skills
• Interpersonal skills
• Good verbal and written communication skills
• Business ethics
• Aptitude of numbers
• Excellent understanding of basic accounting
• Strong attention to detail to keep accurate accounting entries
• Solid organizations skills to keep track of invoices and queries
• Customer services skills to work with various internal and
• external customers
• General admin skills, including managing emails, documents,
• filling and any Adhoc duties that may be required
• Exposure to strategic clients and communication channels
• Excellent reporting skills
• Advances MS Excel skills
• Proactively driven to identify, action, and manage on deliverables

Main purpose of the role

• This role will be responsible for the management, support, and coordination’s of all invoicing within the Solutions FMS
• team, relating to the receiving of invoices and the recovery and invoicing, withing the department, including all
• transport related invoicing. This will relate to all invoices received and the recovery thereof, including but not limited to
• queries, credits and any other Adhoc requirements. The main purpose of the roll would be to have:
• Analytical and problem-solving skills
• Good verbal and written communication skills
• Excellent understanding of basic accounting
• Strong attention to detail to keep accurate accounting entries
• Solid organizations skills to keep track of invoices and queries
• Customer services skills to work with various internal and external customers
• General admin skills, including managing emails, documents, filling and any Adhoc duties that may be
• required
• Exposure to strategic clients and communication channels
• Excellent reporting skills to various stakeholders
• Advances MS Excel skills
• Build and maintain a strong business partnership with the existing customers & transporters.
• Consciously looking for value adding opportunities to improve current processes and deliverables as required
• Proactively driven to identify, action, and manage on deliverables

Duties and Responsibilities

• Invoicing within a highly pressurized environment to a Corporate Customer base (Invoice management and
• execution)
• Follow up with customers and transporters to ensure that all invoicing/POs are received
• Accurate invoicing to be done to Customer’s once all supporting documents and checks have been finalized
• Credit notes to be captured and processed in correct periods
• Verification of invoices received and data validation
• Resolve queries that may arise in the period that it occurs
• Meet month end cut offs and deadlines
• Design, create and maintain relevant SOP’s, Work Instructions etc. for Customer specific requirements and
• processes
• Follow ups with the finance team to ensure payments received on time from Customers
• Internal KPI’s and timelines to be met and to have a deep understanding and execution of contractual SLAs &
• KPI’s
• Ensure all supporting documentation are uploaded onto the internal invoicing system
• Develop a strong, trusting relationship with customers and transporters
• Adherence to HSE compliance and responsibilities
• Adherence to tasks not stipulated in job profile i.e., audit compliance, adhoc duties due to operational requirements.
• Maintain various reports in line with KPI and contractual obligations.
• Ensure client queries are managed daily and necessary escalation and issue resolution is addressed within the agreed timelines
• Training and roll out of change management processes
• Ensure on going performance measurement, systems and metrics are used and in line to service excellenceand client centricity
• Consistently reviewing data to identify areas of improvement to support the overall services and development