Administrative Unit Assistant (Patient Experience Dept) at Mediclinic

Job Description

The Group is focused on providing specialist-orientated, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted provider of healthcare services by patients, medical practitioners, funders and regulators of healthcare in each of its markets.

MAIN PURPOSE OF JOB

To deliver optimal support towards processes and procedures in the nursing unit

KEY RESPONSIBILITY AREAS

Perform administrative duties

• Assist with patient administration related functions
• Control pharmaceutical stock
• Deliver a reception service

Required Education

ESSENTIAL MINIMUM EXPERIENCE: Grade 12 (with computer literacy subjects or an additional computer literacy certificate

DESIRED EXPERIENCE: Reception / Secretarial /Personal Assistant / Administration training

Required Experience

ESSENTIAL EDUCATION: None

DESIRED EDUCATION: Administrative experience in a healthcare setting

Required Job Skills And Knowledge

• Recordkeeping
• Office management
• Compliment and complaints management
• Telephone etiquette
• Computer literate (Microsoft Office)
• Data capturing