Process all warranty claims in line with Fourways l and dealership policies and procedures. Liaise with the relevant staff in the service department and at Fourways to resolve costing and warranty issues.
Campaign Coordinator, Service Core Processes Gate Keeper
Download relevant campaign information from Partner Net and pass on information to the service manager to be
Warranty Claims processing.
Gate 1 Service Core Process - checking before loading on the system.
Qualitycontrol – Warranty Submissions and Costing.
Gate 2 - Pre-Repair commencement Check.
Gate 3 – Quality Checks.
Gate 4 –Costing Process.
Return defective parts to manufacturers as required.
Experience and Qualifications:
Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level
Valid Driver’s
Computer Literacy,
1-year experience in similar environment.
Knowledge of OEM Warranty and Costing policy and procedures will be an
Knowledge of OEM and Lindsay Saker operating systems (Drive)
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