Administrator - Durban at FNB South Africa

Purpose

• Provide efficient and effective administration support to ensure the smooth running of a functional area

Experience and Qualifications

• Minimum Qualification - Grade 12
• Experience - 3 to 5 years relevant experience

Responsibilities

• Manage costs / expenses within approved budget to achieve cost efficiencies
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
• Resolve all customer queries efficiently, and within agreed timelines
• Provide efficient and effective administration support to ensure accuracy in the functional area
• Comply with governance in terms of legislative and audit requirements
• Set up and maintain filing systems for the business unit to ensure efficient service is provided
• Maintenance of all administrative processes for the department’s operational activities
• Provide timeous and accurate Management Information
• Manage own development to increase own competencies
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies